DALE KESSON
Swansea,MA
Summary
I am a 23 Year Old male looking to work as a Community Service Officer. I have a Drivers License and a vehicle, as well as a High School Diploma.
Overview
5
5
years of professional experience
Work History
Online Pickup and Delivery Associate
Walmart
Swansea, Massachusetts
11.2025 - Current
- Prepared customer orders for online pickup and delivery services.
- Communicated with customers regarding order status and changes.
- Identified customer needs by asking questions and advising on best solutions.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Greeted and assisted customers to foster positive experiences.
- Collaborated with team members to enhance efficiency of order fulfillment processes.
- Utilized electronic systems to effectively track orders and manage inventory.
- Assisted in training new associates on operational procedures, improving onboarding experience.
- Maintained cleanliness and organization of work areas to ensure safety standards.
Online Pickup and Delivery Associate
Stop and Shop Supermarket
Somerset, Massachusetts
08.2022 - 01.2025
- Prepared customer orders for online pickup and delivery services.
- Verified accuracy of items for customer orders to enhance order satisfaction.
- Coordinated with team members to improve efficiency of order fulfillment processes.
- Utilized electronic systems for tracking orders and inventory management.
- Communicated with customers regarding order status and changes.
- Engaged customers in conversation to assess needs and recommend suitable solutions.
- Identified customer needs by asking questions and advising on best solutions.
- Greeted and assisted customers to foster positive experiences.
- Assisted in training new associates on operational procedures and best practices.
STORE ASSOCIATE
DOLLAR TREE
10.2021 - 06.2022
- Processed sales transactions accurately and efficiently at the cash register.
- Provided cash register operations and handled customer payments.
- Addressed customer questions and concerns regarding products and services.
- Answered store and merchandise questions and led customers to wanted items.
- Answered incoming calls regarding product inquiries or orders.
- Conducted price checks and updated pricing information as needed.
- Bagged or packaged purchases and wrapped gifts.
- Adhered to safety regulations when handling hazardous materials.
Education
HIGH SCHOOL DIPLOMA -
JOSEPH CASE HIGH SCHOOL
70 School Street, Swansea, MA, 0277706-2020
Skills
- Problem solving
- Teamwork and collaboration
- Adaptability and flexibility
- Trustworthy
- Understanding
- Adaptive
Activities
When I'm not working, I'm normally at home, talking with friends online, playing games, taking care of my 2 cats, feeding outside animals, alongside helping my disabled father around the house.
Languages
English
Native/ Bilingual
Timeline
Online Pickup and Delivery Associate
Walmart
11.2025 - Current
Online Pickup and Delivery Associate
Stop and Shop Supermarket
08.2022 - 01.2025
STORE ASSOCIATE
DOLLAR TREE
10.2021 - 06.2022
HIGH SCHOOL DIPLOMA -
JOSEPH CASE HIGH SCHOOL