Dynamic logistics professional focused on enhancing supply chain efficiency through strategic decision-making and effective team leadership. Committed to resolving customer issues promptly, contributing to improved service delivery and operational success.
Work History
Logistics Representative Level 3
1 Year 9 Months
Accenture | 01.2025 - Current
Coordinated logistics operations to enhance supply chain efficiency and ensure timely deliveries.
Managed inventory levels using advanced tracking systems, optimizing stock availability for client needs.
Monitored shipment status and resolved discrepancies, ensuring accurate order fulfillment and minimizing delivery issues.
Developed process improvements that streamlined communication between suppliers and clients, enhancing collaboration and reducing delays.
Resolved customer issues promptly, improving overall client satisfaction scores as a result.
Developed strong relationships with key suppliers, enabling favorable pricing and delivery terms.
Maintained databases to track shipments and inventory, ensuring real-time visibility and accuracy.
Logistics Representative Level 3
6 Years 11 Months
OnProcess | 02.2017 - 01.2024
Monitored shipment status and resolved discrepancies to maintain accuracy in order fulfillment.
Collaborated with cross-functional teams to address logistical challenges and improve service delivery.
Implemented best practices for documentation and compliance, reducing errors in shipping processes.
Provided training support for new team members on logistics procedures and software tools.
Inspector in Quality Assurance and Quality Control
1 Year 4 Months
Little River Apparel | 01.2012 - 05.2013
Developed and implemented quality control procedures to enhance operational efficiency.
Conducted thorough inspections on finished apparel to ensure compliance with quality standards.
Trained new staff on quality assurance protocols and inspection techniques.
Collaborated with production teams to resolve quality issues promptly and effectively.
Manager
2 Years 4 Months
All Metals Recycling | 05.2009 - 09.2011
Led operational teams to optimize metal recycling processes and enhance workflow efficiency.
Coordinated cross-functional initiatives to improve recycling operations and customer satisfaction.
Implemented inventory management systems, reducing waste and streamlining material handling procedures.
Developed training programs for staff, improving safety and compliance with industry standards.
Secretary
6 Years 4 Months
HDC Inc | 03.2000 - 07.2006
Managed scheduling and calendar coordination for executive team, ensuring efficient use of time.
Maintained confidential files and records with meticulous attention to detail and compliance standards.
Facilitated communication between departments, enhancing collaboration and information flow.
Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Organized company events and meetings, streamlining logistics and participant engagement.
Monitored office supplies inventory, coordinating procurement to minimize disruptions in operations.
Entered data into system and updated customer contacts with information to keep records current.
Answered multi-line phone system and enthusiastically greeted callers.
Education
Associate of Applied Science - Medical Billing And Coding
University of Arkansas Grantham | Little Rock, AR | 01-2029
Associate of Applied Science - Digital Graphic Design
Eastern Maine Community College | Bangor, ME | 08-2017
Phi Theta Kappa Member
President's List Spring 2012-2013
Dean's List Fall 2013-2014
GED
Belfast Area High School | Belfast, ME
Skills
Logistics optimization
Transport management
Inventory control
Forecasting methods
Inventory optimization
Client relations
Team coordination
Task prioritization
Analytical decision-making
Accomplishments
Resolved product issue through consumer testing.
Timeline
Logistics Representative Level 3
Accenture
01.2025 - CurrentRead More
Logistics Representative Level 3
OnProcess
02.2017 - 01.2024Read More
Inspector in Quality Assurance and Quality Control
Little River Apparel
01.2012 - 05.2013Read More
Manager
All Metals Recycling
05.2009 - 09.2011Read More
Secretary
HDC Inc
03.2000 - 07.2006Read More
University of Arkansas Grantham
Associate of Applied Science from Medical Billing And Coding
Read More
Eastern Maine Community College
Associate of Applied Science from Digital Graphic Design