Dale Knudsen
84-740 Kili Dr,Hawaii
Summary
Detail-oriented Manager offering more than a 7-year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on target to achieve important objectives: excellent relationship-building, multitasking, and decision-making skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
Jeff Ellis Management
Ko Olina, Hawaii
09.2023 - Current
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Secured revenue, accurately monitoring transactions, and deposits to eliminate discrepancies.
- Integrated immediate remediation and restoration for maintenance and operational barriers to maintain a safe aquatic environment.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Directed ALAKAI Leadership Development Program.
Manager
Jeff Ellis Management
Round Lake, IL
03.2019 - 07.2023
- Maintained pool, pump room and environment, adhering to standards in safety, cleanliness and appearance.
- Planned and implemented special events to draw in new members and boost revenue.
- Documented aquatic staff disciplinary action and implemented corrective plans.
- Initiated creative ideas and kept recreation programs entertaining and refreshing.
- Managed supply inventory for team and distributed resources to meet demand.
Ski Lift Operator and Maintenance Specialist
Vail Resorts Inc
Wilmot, WI
11.2021 - 01.2022
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Completed scheduled appointments on time to drive quality service.
- Installed new components or replaced defective parts to restore functionality.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Followed safety guidelines and wore protective gear when using power drills, circular saws and other power tools.
Education
High School Diploma -
Grant Community High School
Fox Lake, IL05-2021
Skills
- Operations Management
- Task Delegation
- Employee Performance Evaluations
- Recruiting and interviewing
- Emergency Response
- Guest Relations
- Customer Service
- Conflict Resolution
- Analytical Thinking
- Coaching and Mentoring
- Accident Prevention
Certification
- ILTP License
- ILTP Instructor License
- CPO Certification
Timeline
Assistant Manager
Jeff Ellis Management
09.2023 - Current
Ski Lift Operator and Maintenance Specialist
Vail Resorts Inc
11.2021 - 01.2022
Manager
Jeff Ellis Management
03.2019 - 07.2023
High School Diploma -
Grant Community High School
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