Dale Krueger
Hastings,MI
Summary
Ambitious Newcastle University student studying Psychology. Moved to Newcastle from the United States for university. Experience includes but is not limited to: public health, social media marketing, and exceptional customer service. A focus on building lasting trust and relationships with the community and beyond is a priority in professional settings.
Overview
5
5
years of professional experience
Work History
Youth Advisory Council Co-Facilitator
Michigan Organization on Adolescent Sexual Health
Lansing, USA
09.2022 - Current
- Amplify the voice of rural, LGBTQ+, and youth of color by providing and creating health education resources with emphasis on safe sexual health care
- Present on panels for Continuing Medical Education courses for doctors, nurses, and other healthcare workers
- Working with at-risk or marginalized youth while providing a safe, affirming environment
- Supporting the mission of implementing medically accurate, evidence-informed, age-appropriate, comprehensive sexual health education in schools that is inclusive and affirming of all sexual identities
Front Desk Manager
Hastings Community Education & Recreation Center
Hastings, USA
06.2019 - Current
- Monitored and reported on customer feedback to identify areas of improvement and implementation of customer service initiatives
- Developed and maintained a customer database that provided a comprehensive overview of customer interactions
- Managed the daily operations of the front desk, ensuring efficient service delivery and compliance with organizational standards
- Designed approved marketing materials disseminated via social media using engaging tactics and graphics to boost consumer reach
- Oversaw cash and credit card payment transactions at the front desk
- Resolved customer complaints in a timely manner while maintaining a friendly attitude towards guests
- Provided exceptional customer service to ensure customer satisfaction
Education
Psychology BSc Hons - Psychology
Newcastle University
Newcastle upon Tyne, United Kingdom05.2025
Some College -
Kellogg Community College
Battle Creek, Michigan, USA06.2020
High School Diploma -
Hastings High School
Hastings, Michigan, USA05.2018
Skills
- Leadership
- Communication Skills
- Graphic Design
- Exceptional Customer Service
- Computer/Payment System Literacy
- CPR (Certified)
- Social Media Marketing
Personal Information
Date of Birth: 11/09/1999
References
- Emily Doherty, Hastings CERC, emily.doherty@hassk12.org, +1-269-948-6158
- Jarred Daniels, Michigan Organization on Adolescent Sexual Health, jarred.daniels@moash.org
- Kristen Harter, Michigan Organization on Adolescent Sexual Health, kristen.harter@moash.org
Timeline
Youth Advisory Council Co-Facilitator
Michigan Organization on Adolescent Sexual Health
09.2022 - Current
Front Desk Manager
Hastings Community Education & Recreation Center
06.2019 - Current
Psychology BSc Hons - Psychology
Newcastle University
Some College -
Kellogg Community College
High School Diploma -
Hastings High School