- Dancing
- Outdoor Recreation
- I like working with my hands and fixing things
- Backpacking and Hiking
- Enjoy hobbies that combine physical activity with outdoor exploration
- Yoga
- Crafting and DIY Projects
DALE L. BARNES
Seattle
Summary
Dynamic professional with a proven track record of delivering exceptional customer service and fostering satisfaction while maintaining a polished and welcoming environment. Equipped with strong communication, interpersonal, and problem-solving skills that enhance team collaboration and client interactions. Committed to creating memorable dining experiences that exceed expectations and build lasting relationships with patrons. Passionate about contributing to a positive atmosphere that encourages repeat business and customer loyalty.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Grab and Go Server
Pike Place Chowder
Seattle, WA
06.2024 - 01.2026
- Monitored dining area cleanliness and organization to uphold restaurant standards and enhance guest experience.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Cocktail Server
Quilceda Casino
01.2023 - 01.2024
- Recommended quality specialty drinks
- Excelled at providing top notch customer service
- Provided basic alcoholic & non-alcoholic beverages
- Catered to VIP guests during special events
- Administered cut offs to any guest that appeared to be intoxicated
Server
Wasabi Sushi & Izakaya
01.2022 - 01.2023
- Greeted and accommodated guests, building positive guest experience from the first interaction
- Memorized menu to help diners make informed meal choices
- Prepared and served food and beverages to customers in a timely manner
- Provided excellent customer service by anticipation needs and responding promptly to requests
Security Guard
Axis Security Company
01.2021 - 01.2023
- Adapted quickly when managing large crowds during special events or peak periods
- Monitored crowd control, identified potential disturbances, and defused tense situations
- Exercised sound judgement when making decisions related to security issues
- Identified intoxicated individuals attempting entry into the premises and denied access accordingly
Production Manager
Little Genie Production
01.2020 - 01.2022
- Prioritize projects and available resources, competing work on time and within budget
- Managed operations and coordinated logistical processes, driving quality of goods produced
- Managed a team of 10+ employees in the production department
- Trained staff on safety procedures, quality standards, and equipment operation
Inventory Manager
Have a Heart
01.2015 - 01.2020
- Worked closely with front of house to maintain levels of quality and on-hand inventory
- Purchased all products from vendors to keep inventory stocked
- Researched market conditions to determine optimal stocking levels for each item in the inventory
- Developed an effective system for tracking product movements, ensuring accurate records of all transactions
Department Manager
Evergreen Herbal
01.2014 - 01.2015
- Created department from the ground up, including writing the entire S.O.P
- Maintained accurate inventory records, ensuring all products were accounted for at all times
- Measured compliance with all safety regulations in the workplace
- Supported recruiting and hiring of talent, developing strong and capable teams
Bar Manager
Olive Garden
01.2009 - 01.2014
- Built and managed team to keep daily operations running smoothly
- Enforced state liquor regulations to maintain positive and safe atmosphere for customers
- Conducted regular meetings with staff members to discuss goals, feedback and areas of improvement
- Maintained compliance with all local health and safety regulations
Education
High school diploma -
Evergreen High School
01.2006
Skills
- Strong organizational and time-management skills
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Experience in management and leading teams
- Cleanliness standards
Accomplishments
- Supervised multiple teams of 5+ staff members.
- Documented and resolved work flow isssue which led to higher productivity
- Created SOP in the development of a new department.
Certification
- MAST certification
- Food handlers Permit
Interests
Timeline
Grab and Go Server
Pike Place Chowder
06.2024 - 01.2026
Cocktail Server
Quilceda Casino
01.2023 - 01.2024
Server
Wasabi Sushi & Izakaya
01.2022 - 01.2023
Security Guard
Axis Security Company
01.2021 - 01.2023
Production Manager
Little Genie Production
01.2020 - 01.2022
Inventory Manager
Have a Heart
01.2015 - 01.2020
Department Manager
Evergreen Herbal
01.2014 - 01.2015
Bar Manager
Olive Garden
01.2009 - 01.2014
High school diploma -
Evergreen High School