Dale Merrill

• Decommissioning of Henry Ford Health – Kingswood Hospital
• Key personnel in the start-up of Henry Ford Behavioral Health – Acadia Facility
• Implementing Environment of Care (EOC) procedures and processes
• Coordinating and establishing vendors, contractors, and service providers
• Implementing preventative maintenance (PM) and schedules
• Recording, managing, and maintaining assets throughout the facility
• Hired, training, and mentoring facilities/EVS supervisors and leads
• Establishing KPI’s for facilities/plant and EVS
• Managing outside contractors, first-year building warranty
• Setting inventory levels

• Provided a safe and healing environment for all patients and staff
• Managed all activities of the facilities team: short, mid, and long-term scheduled work
• Ensured all budgeting goals are met
• Arranged staffing to optimize hours worked with FTE levels
• Provided fair and targeted work assignments for all facilities staff
• Ensured staffing levels were adequate, and operating efficiently
• Ensured hospital EOC (Environment of Care) guidelines were met or exceeded per CMS, LARA, and The Joint Commission
• Ensured compliance with all AHJ, local, city, township, state, OSHA, and NFPA regulations and guidelines
• Managed facility-related licensing
• Met with departments to resolve issues of concerns ranging from ligature rounding to NFPA compliance
• Established processes that provided positive outcomes to staff and patients
• Identified, coordinated, and managed all phases of small to large projects regarding the facility
• Entered and managed accounts receivable/payable as they pertain to HFHS-Kingswood Hospital and Plymouth Ambulatory
• Contracted vendors when necessary to make repairs or perform projects
• Part of a team of HFHS Facilities Managers that identified best practices, money-saving processes, and purchases, across the system
• Initiated, managed, participated, and/or verified projects within the hospital resulting in positive outcomes for patients, staff, and visitors
• Investigated and completed safety and close-call reports per HFH guidelines
• Successfully completed two Joint Commission surveys

• Prepared and monitored site utilities budget and ensured they were within budget plans
• Approved all monthly utility bills for payment, and entered utility readings into the client’s GM2100 System
• Monitored site’s utility usage using meter readings and other available data
• Ensured notification alarms to the Center Energy Plant were valid and resolved in a timely fashion
• Scheduled/tracked training and cross-training of Stationary Engineers with other facility personnel for assistance with site emergency response, and ensured they maintained the necessary state licenses
• Procured all material/parts required to maintain the Central Energy Plant via GM Procurement System
• Managed vendors in accordance with all GM Site, Safety, and Environmental protocols
• Organized, planned, managed, and provided 'real-time' feedback during utility shutdowns
• Responsible for GMS compliance: Training; Suggestions; Conducted daily safety talks, weekly walks- safety, housekeeping, workplace organization, weekly BPD Board Reviews
• Responsible for operation, maintenance, efficiency tracking, and improvement of campus-wide equipment that affects the Powerhouse operations (i.e., chillers, Siltherm -55 systems, air compressors, zero air systems, reverse osmosis systems, boilers, etc.)
• Ensured compliance with Safety Contract and Vendor Management Processes
• Supported General Motors and Jones Lang LaSalle policies and procedures

• Initiated and managed the re-lamping project resulting in energy cost savings of $1.6 million per year, resulting in total energy cost savings exceeding $46 million over the life of the project
• Oversaw and supervised engineering & maintenance compliance and preventative & predictive maintenance programs, including program development, training, coaching/counseling, and performance management to ensure staff safety, productivity, and equipment functionality through useful life
• Oversaw the JLL Engineering Services Compliance Program across all stores in the region (250+), which includes maintaining all AHJ, OSHA, NFPA, Federal, State, & local code compliance programs
• Developed, scheduled, and maintained preventative & predictive maintenance programs within CMMS
• Conducted root cause analysis (RCA) to improve reliability and drive cost savings related to engineering maintenance programs
• Initiated NGM (Next Generation Maintenance) for developing best practices for assets within the retail product line
• Monitored key equipment reliability and developed predictive maintenance strategies to improve the program
• Engaged as an engineering consultant with building occupants, contractors, vendors, and corporate executives
• Provided subject matter expertise regarding compliance and preventative & predictive maintenance programs
• Compiled and prepared reports such as equipment uptime, lifecycle costing, & NGM
• Worked in collaborative teams to develop CMMS (Corrigo) system uploads and account-specific updates

• Managed the day-to-day facility operations at twelve Detroit Public Schools assigned to the Ringo Services account, including but not limited to, building engineers, general maintenance, EVS, and grounds
• Insured vendor service contracts met DPS guidelines
• Monitored budgets to ensure that facilities budgets are in line with DPS set budgets
• Reconfigured staffing model to better suit the needs of the school campuses
• Worked with DPS teams to make capital budget discussions with executive leadership
• Managed build-out and new construction projects
• Initiated HVAC/R commissioning of school buildings on behalf of DPS

• Interim Facilities Maintenance Supervisor, Construction Services Supervisor & interim Construction Electrical Shop
• Managed projects as necessary such as, but not limited to:
• Upgraded all hospital televisions (1600+) to broadcast 1080 HDMI digital entertainment at no additional cost to the hospital
• Upgraded nurse call system to a state-of-the-art system with minimal impact to healthcare
• Replaced major 4800v double-ended substation(s) without any disruption to patient care
• Systematically replaced all of EPSS system #3
• Brought in fourth 4800v electrical utility feeder line for three levels of electrical service redundancy
• Managed elevator car refurbishes and single bottom jack replacements on elevators
• Replacement and configuration of 200 ICU beds without interruption to patient care
• Managed the software and hardware upgrades to Michigan’s largest Pneumatic Tube Systems
• Coordinated all shift activities to ensure that KPIs were met
• Insured compliance with AHJ, Joint Commission, federal, state, and local regulations
• Directed, prioritized, and audited the daily activities of all trade personnel
• Mentored lead technicians and frontline staff in work techniques and processes
• Increased reliability of service, and enforced the contract performance of 98 elevators on campus
• Scheduled utility shutdowns with vendors, management, and the end users
• Developed, implemented, and tracked metrics and procedures for appropriate departments

6/2014 to 11/2014 as a Powerlink contracted Project Manager at Beaumont Hospital, Grosse Pointe, MI

• Coordinated projects on behalf of Jones Lang LaSalle/Beaumont to ensure projects were budget aligned, met community needs and Beaumont Health System goals
• Maintained positive rapport with physicians, nurses, administrators, and contractors to ensure projects were completed on time and to specifications
• Managed projects such as, but not limited to: 100 Year flood gate/building protection, main entrance expansion and renovations, retail, patient rooms, and office space renovations/build-out, Parking deck renewal and lower-level emergency exit system

3/2014 to 5/2014 as a Powerlink contracted Site Manager Steelcase- Grand Rapids, MI

• Managed all Powerlink staff at the Kentwood West Powder Coat and the Wood Finish facilities
• Identified and corrected process deficiencies that led to improved output quality for the customer

7/2013 to 3/2014 as a Powerlink contracted Project Manager at Beaumont Hospital, Grosse Pointe, MI

• Continued Project Management at Jones Lang LaSalle/Grosse Pointe Beaumont as listed above

1/2013 to 7/2013 as a Powerlink contracted Site Manager at Doctor’s Hospital of Michigan, Pontiac, MI

• Corrected facility and service deficiencies cited by the CMS pre-Powerlink contracted services
• Identified and corrected any possible violations of AHJ, Joint Commission, federal, state, and local regulations
• Completely reorganized the Environmental Services Department and re-trained all staff
• Restructured the Support Services model to align with the hospital’s fiscal plan
• Improved the overall patient experience within the main hospital and urgent care facilities

8/2006 to 1/2013 as a Powerlink contracted Senior Building Manager at Henry Ford Health Systems, One Ford Place Campus and assigned facilities, Detroit, MI

• Coordinated all aspects of building maintenance, HVAC/R, construction services, engineering, EVS, pest management, cafeteria, life safety and grounds
• Worked with the security group to secure building access points, annual fire drills, and crowd control
• Insured that ADA requirements were being met throughout the campus and areas/building of my responsibility
• Worked with research labs, clinical labs, and animal labs to ensure lab-specific accreditation
• Maintained and expanded 'Good Neighbor' policies around the One Ford Place Campus
• Assisted in the planning, design, and space allocation projects, including building renovations, departmental moves, and new construction
• Assured building and support staff compliance with Joint Commission, AHJ, HIPA, OSHA, ADA, NFPA, and NEC as well as city, state, and national codes
• Interacted with clients, tenants, staff, and vendors to determine project requirements and coordinate service delivery
• Active in local emergency preparedness, incident response team, and FEMA activities as related to the HFHS New Center area
• Conducted formal inspections of the buildings to facilitate capital improvements, and to provide short, mid, and long-term projects
• Worked with real estate, construction, interior design, space planning, engineering & design in the investigation, estimates and execution of projects
• Responsible for the disposal of general waste, hazard & non-hazard waste, biohazard waste, chemical and radioactive waste per DOT and DEQ regulations
• Investigated problems and determined appropriate remedies.
• Responded to building emergencies and managed repairs.
• Maintained HVAC, temperature control, electrical and building automation systems.
• Drove continuous improvement of processes and systems operation.
• Documented records on pricing, energy consumption and activity reports.
• Led facility management staff and consultants in producing business plan that focused on facility operations.
• Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
• Maintained inventory and ordered supplies to keep facility resources readily available.
• Tracked and documented operational and financial records to perform analysis of performance and costs.
• Monitored electricity, gas and water systems for proper function to minimize costs.
• Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
• Conducted inspections of facility grounds, external structure, systems and equipment.
• Interviewed, hired, and trained qualified maintenance employees.
• Created management reports outlining important facility statistics.
• Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
• Analyzed building control and HVAC system performance and recommended improvements.
• Performed start-up functions on systems based on project plans, specifications and contract documents.
• Controlled expenses to meet budget requirements.
• Accounted for building usage and organizational needs when planning maintenance activities.
• Evaluated facility operations and personnel for safety and health regulations compliance.