Dale Mifflin

• Proficiently deals with queries on behalf of the Director.
• Provides immediate attention to customer issues, enhancing retention of membership.
• Effectively manages incoming calls, ensuring they are promptly forwarded to the designated employees.
• Gathers and analyzes data through research methods to produce reports and documents.
• Updates existing customer information in the database system to enhance future grant requests and state funding.

• Created and implemented syllabi for each course section.
• Provided individualized guidance to students regarding their academic progress.
• Incorporated real-world events to enhance class lessons with practical context.
• Assisted students in dealing with personal issues, helping improve their academic results, and ensuring regular attendance.
• Structured assignments with clear goals and criteria for assessment.

• Worked successfully with a diverse group of coworkers to accomplish goals, and to address issues related to the Indiana School System.
• Accurately graded tests and assignments according to criteria established by the supervisors.
• Evaluated student work against predetermined criteria including accuracy, completeness, quality, organization, grammar, punctuation.
• Implemented standardized grading metrics in all units of a designated curriculum.

• Created and implemented syllabi for each course section.
• Organized and facilitated group discussions about relevant topics within the course material.
• Utilized technology such as online discussion boards, video conferencing, and other digital tools to supplement instruction.
• Integrated current events into class lessons as a way of providing real-world context for abstract concepts.

• Assessed academic progress of students through grading their performance in tests, papers, and other evaluation methods.
• Created and formatted reports, presentations, and articles utilizing Microsoft Word and PowerPoint.
• Assisted students in developing good note-taking skills and exam preparation.
• Provided additional instruction to students requiring more focused tutoring or mentoring.

• Developed tailored syllabi for various course segments and successfully implemented them.
• Provided one-on-one tutoring to students who sought extra help in understanding complex ideas.
• Mentored and motivated students to increase class participation.
• Enhanced student development through the implementation of personalized learning plans.

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