DALE MORIN JR
Belleville,United States
Summary
Analytical Network Engineer with over 10 years of experience supporting DoD WANs by diagnosing and restoring software/hardware issues, conducting network performance analyses and trending, developing operations process documentation and training materials. Strongly advocates knowledge sharing with peers.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Integration Engineer
Tyto Athene
Collinsville, IL
03.2022 - Current
- Developed systems and processes to improve product supportability or overall support productivity.
- Leveraged third-party applications and middleware to develop integrations.
- Collaborated with functional management team and business users to refine scope and requirements for major projects.
- Liaised with production support team to coordinate production issues and opportunities for improvement.
- Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
- Established and implemented policies, procedures and technologies to support system integrity.
- Researched and studied Vendor specific documentation in order to produce action and test plans.
MI Systems Maintainer/Integration Engineer
337th MI BN (Army Reserves)
Fort Sheridan, IL
02.2021 - Current
- Integrated Intelligence Fusion Server (IFS) Stack to ingest and share data with overseas Brigade IFS Stack.
- Utilized Puppet to ensure systems stability; identified and corrected deficiencies on both Window and Linux virtual machines (VM).
- Performed administration on Linux, Various Windows platforms, VMWare, and LDAP.
- Performed installs, updates and patches for the operating systems and other installed software.
- Configured multiple software platform systems in a virtual environment.
- Diagnosed and resolved software/hardware related issues.
- Imaged new or updated existing workstations with Windows or other intelligence specified system.
- Helped develop scripts to automate common troubleshooting commands.
Professional Network Design Engineer
Tyto Athene/AT&T
Scott AFB, IL
10.2019 - 03.2022
- Technical lead for on-boarding multi-site projects for customer with over 20,000 Defense Information Systems Network (DISN) users.
- Provisioned Call Managers, Unimax, Firewalls, and routers with new and updated IP schemes and phone numbers.
- Performed troubleshooting for Juniper and Cisco devices using packet analysis.
- Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
- Analyzed and interpreted complex data from multiple sources.
- Backed up call manager and unity data to redundant network area storage devices to avoid massive data loss in event of device failure.
- Performed installs, updates and patches for the operating systems and other installed software.
- Performed add/remove/modify actions of users in Active Directory.
- Managed, tracked and coordinated problem resolution and escalation processes.
Religious Affairs NCOIC
648th Regional Support Group
St Louis, MO
12.2011 - 02.2021
- Traveled to and conducted on-site evaluations and internal audits of nine down trace Battalions.
- Sourced, modified and prepared class curricula and targeted lesson plans based on subject matter requirements.
- Trained and supervised religious education instructional staff.
- Hosted and conducted various suicide prevention classes.
- Scheduled use of rooms, equipment, and vehicles.
Performance Management Engineer
AT&T
Scott Air Force Base, IL
01.2016 - 10.2019
- Oversaw daily operations to ensure high levels of productivity.
- Led projects and analyzed data to identify opportunities for improving DISN network performance.
- Worked extensively with eHealth and Splunk to schedule, store reports, and display useful dashboards.
- Applied knowledge of data modeling and statistical analysis to note trends and draw conclusions to have parts replaced prior to an outage.
- Monitored network performance and provided network performance statistical reports for both real-time and historical measurements.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Generated comprehensive reports detailing findings and recommendations.
MI Systems Maintainer/Systems Integrator
Special Operations Joint Task Force (Deployment)
Camp Arifjan, Kuwait
09.2018 - 08.2019
- Installed and configured new devices and system components.
- Assembled communication equipment such as wiring, switching equipment and power apparatus.
- Researched and recommended network and data communications hardware and software.
- Read blueprints and schematics to correctly place equipment.
- Planned and implemented tech refresh upgrades for system hardware, resulting in a more productive environment with reduced lag.
- Performed System Administrator tasks for all classified systems.
- Diagnosed and resolved software/hardware related issues.
- Maintained Active Directory to modify/add users and systems.
- Performed installs, updates and patches for the operating systems and other installed software.
Network Controller/Operator Intermediate
AT&T
Scott Air Force Base, IL
02.2013 - 01.2016
- Performed day-to-day network monitoring, maintenance and support.
- Developed and refined build processes and configurations that improved network automation.
- Provided detailed reporting on performed maintenance and repairs to support overall network health and recovery efforts.
- Performed necessary maintenance to support network availability.
- Diagnosed and resolved hardware, software and network problems and replaced defective components.
- Assessed and responded to network system alerts, prioritizing serious faults to rapidly address downtimes.
- Completed DISN Authorize Service Interruptions (ASIs) by effectively applying engineering, technical and maintenance procedures.
- Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
MI Systems Maintainer/Systems Integrator
305th Military Intelligence Battalion
Fort Huachuca, AZ
12.2010 - 11.2011
- Tested cables using tools such as volt-OHM meters, spectrum analyzers and signal level meters.
- Connected components to exterior cable systems and tested connections for adequate power and functional links.
- Assembled communication equipment such as wiring, switching equipment and power apparatus.
- Installed and configured new devices and system components.
- Diagnosed and executed resolution for network and server issues.
- Post-clone Common Ground System using VMware.
- Stand up and subnet new IP Scheme.
- Implemented firewalls, two-factor authentication and antivirus software to maintain network integrity.
- Built and maintained network infrastructure consisting of Windows, Linux and virtual products.
Education
Bachelor of Science - Business Administration And Management
McKendree University
Lebanon, IL01.2018
Associate of Applied Science - Electronics Technology
Cochise College
Douglas, AZ11.2011
Skills
- TS/SCI
- Technical Analysis
- Technical Support
- Problem-solving
- Troubleshooting
- Network support
- Equipment upgrades
- Software updates
- System upgrades
- User Support
Certification
CompTIA Security+ CE
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"Whatever you do, work at it with all your heart, as working for the Lord, not for human masters"
Colossians 3:23
Timeline
Integration Engineer
Tyto Athene
03.2022 - Current
MI Systems Maintainer/Integration Engineer
337th MI BN (Army Reserves)
02.2021 - Current
Professional Network Design Engineer
Tyto Athene/AT&T
10.2019 - 03.2022
MI Systems Maintainer/Systems Integrator
Special Operations Joint Task Force (Deployment)
09.2018 - 08.2019
Performance Management Engineer
AT&T
01.2016 - 10.2019
Network Controller/Operator Intermediate
AT&T
02.2013 - 01.2016
Religious Affairs NCOIC
648th Regional Support Group
12.2011 - 02.2021
MI Systems Maintainer/Systems Integrator
305th Military Intelligence Battalion
12.2010 - 11.2011
Bachelor of Science - Business Administration And Management
McKendree University
Associate of Applied Science - Electronics Technology
Cochise College
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