Summary
Overview
Work History
Education
Skills
Timeline
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Dale Quinn

Wichita Falls

Summary

Dynamic professional with a clean driving record and strong customer service skills, honed at Uber. Proven ability to enhance passenger satisfaction through effective communication and problem-solving. Experienced in cash handling and teamwork, consistently achieving operational efficiency and improving service delivery in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Driver

Uber
08.2024 - 05.2025
  • Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
  • Improved passenger satisfaction by providing friendly and efficient service during taxi rides.
  • Handled challenging situations calmly, resolving disputes professionally and effectively.
  • Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
  • Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
  • Assisted passengers with loading and unloading luggage, demonstrating excellent customer service skills.
  • Enhanced communication skills through daily interaction with people from diverse backgrounds.

Digital Shopper

Walmart
06.2023 - 01.2024
  • Collaborated with team members to streamline online order fulfillment processes, improving efficiency in service delivery.
  • Adapted quickly to new technologies and systems, facilitating seamless transitions during platform updates and enhancements.
  • Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
  • Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
  • Tracked substitutions and informed customers of changes.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.

Key Holder

Dollar General Store
04.2023 - 06.2023
  • Coordinated cash handling processes, maintaining accurate financial records at close of business.
  • Assisted in daily store operations, ensuring smooth customer service and efficient inventory management.
  • Enhanced visual merchandising standards to improve product presentation and customer engagement.
  • Provided exceptional customer service, resolving issues promptly to enhance satisfaction levels.
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.

Education

Certificate - Certified Nurse Assistant

Sierra Nevada Job Corps
Reno, NV
06-2013

High School Diploma -

Sierra Nevada High School
Reno, NV
04-2013

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Goal oriented
  • Cash handling
  • Teamwork and collaboration
  • Problem-solving skills

Timeline

Driver

Uber
08.2024 - 05.2025

Digital Shopper

Walmart
06.2023 - 01.2024

Key Holder

Dollar General Store
04.2023 - 06.2023

Certificate - Certified Nurse Assistant

Sierra Nevada Job Corps

High School Diploma -

Sierra Nevada High School