Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dale Rak

WEST VALLEY CITY

Summary

General Manager with a strong track record in financial performance monitoring and operational strategy development. Demonstrated success in enhancing efficiency, reducing costs, and maximizing customer satisfaction through effective communication and team leadership. Proven ability to drive results and foster a high-performing work environment.

Overview

2026
2026
years of professional experience

Work History

General Manager

United Auto
Salt Lake City
01.2025 - 08.2025
  • Monitored financial performance, identifying improvement areas for cost savings and revenue generation.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Tracked monthly sales to generate reports for business development planning.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Supervised employees through planning, assignments, and direction.
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.

Salesperson

Mercedes Benz of Little Rock
Little Rock
  • Contacted customers and sold Mercedes Benz vehicles as well as per-owned inventory

General Manager

BMW South West Texas
Harlingen
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Turned around dealership from previous ineffective management.
  • Changed sales department processes and made them more effective.
  • Service department and sales department were tasked to work together on trades and UVI's.

Education

MBA -

Pepperdine University
Malibu, CA

Skills

  • Financial analysis
  • Operational strategy
  • Inventory management
  • Sales performance
  • Vendor relations
  • Customer retention
  • Time management
  • Leadership development
  • Operations management
  • Budgeting and cost control
  • Profit and loss
  • Staff development
  • Operations oversight
  • Business development
  • Process improvements
  • Dealership management
  • Staff training/development
  • Troubleshooting expertise
  • Departmental operations management
  • Cross-functional team management

Timeline

General Manager

United Auto
01.2025 - 08.2025

Salesperson

Mercedes Benz of Little Rock

General Manager

BMW South West Texas

MBA -

Pepperdine University

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