Dale Rhodes
Eureka,CA
Summary
Passionate and dedicated individual with a passion to help improving lives of individuals struggling with addiction and other behavioral disorders. Caring supporter of recovering patients with guidance toward tangible improvements and relapse prevention. Attentively implements sound treatment plans addressing unique patient needs and helps attain long-term behavioral goals.
Overview
7
7
years of professional experience
Work History
Recovery Coach
Crestwood Behavorial Health
10.2019 - 11.2023
- Gathered information about useful resources and helped coordinate referrals.
- Assessed individuals' needs and planned recovery programs to achieve personalized goals.
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Documented case management activity for accurate, reliable records.
- Supported clients with compassionate, empathetic face-to-face counseling.
Service Coordinator
Crestwood Behavorial Health
10.2019 - 11.2023
- Communicated with clients and Conservator to provide updates on program progress.
- Worked with the clients to resolve complaints and issues they may have, to help make their stay as comfortable as possible.
- Coordinated and monitored activities of the clients and track their progress in the program and meet weekly with the clients to discusses their progress.
- Assessed clients needs and developed solutions to meet those need.
- Developed effective improvement plans in alignment with goals set by the client.
- Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
House Manager
Eureka Rescue Mission
03.2017 - 11.2019
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Assisted residents with daily hygiene and living tasks.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Managed all intake and discharge paperwork and procedures for residents.
Operations Manager
Eureka Rescue Mission
03.2017 - 11.2019
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Analyzed and reported on key performance metrics to senior management.
Education
No Degree -
College of The Redwoods
Eurekas CA01.2005
GED -
Eureka High School
Eureka, KS01.1999
Skills
- Family Education
- Client Education
- Resource Advocacy
- Resource Referrals
- Goal Setting
- Treatment Planning
- Crisis Intervention
- Client Advocacy
- Conflict Resolution
- Active Listening
- Substance Abuse Knowledge
- Community Outreach
Timeline
Recovery Coach
Crestwood Behavorial Health
10.2019 - 11.2023
Service Coordinator
Crestwood Behavorial Health
10.2019 - 11.2023
House Manager
Eureka Rescue Mission
03.2017 - 11.2019
Operations Manager
Eureka Rescue Mission
03.2017 - 11.2019
No Degree -
College of The Redwoods
GED -
Eureka High School