Dale Seth
Carnegie,PA
Summary
I am currently licensed in the state of Pennsylvania to handle, sell or administer insurance products. My area of expertise is in Commercial Lines Insurance although I do have some experience in life, health and personal lines.
My background, prior to twenty plus years in insurance, includes overseeing the safety and well-being of grade school students as a lunch time monitor.
My years at PPG Industries honed my clerical and organizational skills.
Overview
52
52
years of professional experience
Work History
Assistant Account Manager
RTI Insurance Services
Pittsburgh, PA
04.2022 - 09.2025
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Assisted Account Manager with renewals, quotes, endorsements, cancellations and policy review and delivery.
- The tasks that I had performed at Simpson & McCrady for 16 years allowed me to offer those skills and experience on a part-time basis at RTI.
Assistant Account Manager
Simpson & McCrady LLC
Pittsburgh, PA
06.2005 - 12.2020
- Responded to inquiries from callers seeking information.
- Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
- Checked policies, requested endorsements, worked on renewals and audits.
- Resolved billing issues and late payment alerts.
- Made contact with insurance carriers to discuss policies.
- Presently work on an "as needed" part-time basis when I am asked to do so. Full-time employment, however, ended in December of 2020.
Insurance Clerk
Meyer & Eckenrode Insurance Agency
Carnegie, PA
06.1999 - 03.2004
- Assisted Account Managers in Group Benefits, Life Insurance and Personal Lines areas of business.
Playground/Lunch Aide
Chartiers Valley School District
Bridgeville, PA
09.1992 - 05.1999
- Organized students entering cafeteria into various food lines to keep groups flowing smoothly.
- Circulated among tables to assist young students with opening milk containers and lunch items.
- Supervised children on the playground .
Office Administrator
PPG Industries, Inc.
Pittsburgh , PA
06.1973 - 12.1983
- I began my employment with PPG in the mailroom. Thereafter, I was promoted five times.
- The first promotion was a filing clerk position in the C&R (Coatings & Resins) Division.
- The following three promotions were clerical and administrative jobs in the Chemical Division.
- My last promotion was an administrative position in the Corporate Employee Benefits Department.
- When I left PPG in 1983, I had reached the highest job classification attainable as a non-exempt employee.
Education
High School Diploma -
Carlynton High School
Carnegie, PALicense #505624
Pennsylvania Insurance License
08-2024
Society of Certified Insurance Service (CISR)
Skills
- Handling Customer Complaints
- Report Preparation and Analysis
- Decision Making
- Friendly and Relatable
- Attention to Detail
- Documentation and Recordkeeping
- Updating Customer Accounts
- Administration and Management
Timeline
Assistant Account Manager
RTI Insurance Services
04.2022 - 09.2025
Assistant Account Manager
Simpson & McCrady LLC
06.2005 - 12.2020
Insurance Clerk
Meyer & Eckenrode Insurance Agency
06.1999 - 03.2004
Playground/Lunch Aide
Chartiers Valley School District
09.1992 - 05.1999
Office Administrator
PPG Industries, Inc.
06.1973 - 12.1983
Society of Certified Insurance Service (CISR)
High School Diploma -
Carlynton High School
License #505624
Pennsylvania Insurance License