Dale Shipley
Gibsonville,NC
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Warehouse Level III
Nor-Ams Cold Storage
Le Mars, IA
10.2022 - 12.2023
- Received and processed incoming orders, verifying accuracy of items, quantities, and pricing.
- Organized warehouse space for efficient storage of goods.
- Operated forklifts to transport materials within the facility.
- Loaded and unloaded shipments from delivery trucks with manual pallet jacks or powered lift equipment.
- Inspected products for any damages prior to stocking shelves.
- Assisted in preparing orders for shipping by packing products into containers or wrapping them onto pallets for transportation purpose
- Ensured that all safety policies were followed while operating material handling equipment such as forklifts, ladders, in order to avoid accidents or injuries on the job site.
- Staged and sorted multiple types of products for loading.
Assistant Night Manager
HyVee Foods
Le Mars, IA
01.2022 - 10.2022
- Assisted in the supervision of night staff to ensure all duties were completed accurately and on time.
- Conducted nightly audits of cashier's reports and other financial records to ensure accuracy.
- Resolved conflicts among customers, employees, and management personnel when necessary.
- Scheduled shifts for night staff according to business needs while ensuring adequate coverage.
- Hired, trained and developed staff, evaluating performance and progress to fulfill nightly operations.
- Built and maintained productive relationships with employees.
- Delegated work to staff, setting priorities and goals.
Assistant Store Manager
Walmart
Elizabeth, CO
10.2014 - 09.2021
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Ensured compliance with all safety regulations throughout the store premises.
- Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
- Coordinated with vendors to secure product availability
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Organized weekly meetings with department heads to review progress on key objectives.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Handled scheduling for store shifts to achieve adequate staffing.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Maintained inventory by checking merchandise to determine levels.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Coached and developed store associates through formal and informal interactions.
- Oversaw aspects of maintenance, inventory and daily activity management.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Oversaw coaching and guidance of store employees to foster advancement in work operations.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
High School Diploma -
Amphitheater High School
Tucson, AZ05-1988
Skills
- Product Identification
- Storage Organization
- Shipping and Receiving
- Stock Control
- Stock Management
- Store Organization
- Team Building and Leadership
- Mentoring and Coaching
- Customer Service Management
- Staff Scheduling
- Operations
- Sales Strategies
- Retail Operations
- Hiring and Training
- Work Planning and Prioritization
- Display Setup
Certification
Certified Food Safety Manager
Timeline
Warehouse Level III
Nor-Ams Cold Storage
10.2022 - 12.2023
Assistant Night Manager
HyVee Foods
01.2022 - 10.2022
Assistant Store Manager
Walmart
10.2014 - 09.2021
High School Diploma -
Amphitheater High School