Dale Shufelt
Salisbury,MD
Summary
Dynamic and dedicated professional excelling in customer service and team collaboration. Skilled in therapeutic exercises and wheelchair assessments, I effectively enhance patient mobility and satisfaction. Proven ability to adapt treatment plans, ensuring optimal outcomes through strong communication and clinical teamwork.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Server
Red Lobster
01.2016 - Current
- Delivered exceptional customer service in a fast-paced environment, ensuring guest satisfaction and repeat visits.
- Collaborated with kitchen staff to streamline order delivery, enhancing efficiency and minimizing wait times.
- Trained new servers on menu knowledge, service standards, and POS system usage to improve team performance.
- Managed cash handling procedures accurately, processing transactions and balancing cash registers daily.
Occupational Therapy Assistant Intern
Occupational Therapy of Delaware
09.2022 - 11.2022
- Collaborated with healthcare team members to coordinate comprehensive patient care strategies.
- Engaged patients in therapeutic activities to enhance mobility, strength, and daily living skills.
- Adapted treatment approaches based on individual patient needs and feedback during sessions.
Occupational Therapy Assistant Intern
Delmar Nursing Home & Rehabilitation Facility
10.2021 - 12.2021
- Assisted occupational therapists in developing and implementing individualized treatment plans.
- Supported patient assessments by gathering relevant health history and functional status information.
- Observed and documented patient progress during therapy sessions to inform care adjustments.
- Educated patients and families on therapeutic exercises and home activities for improved outcomes.
- Maintained therapy equipment and ensured a clean, organized treatment environment for safety.
Valet
Tidal Health Peninsula Regional
10.2012 - 04.2021
- Managed parking operations and ensured efficient vehicle retrieval processes at entrances to medical center
- Assisted patients safely into medical center with wheelchair service as needed to various treatment areas
- Provided exceptional customer service, addressing guest inquiries and concerns promptly.
- Coordinated with security to maintain safety protocols in parking areas.
Education
Associate of Applied Science - Occupational Therapy Assistant
Wor-Wic Community College
Salisbury, MD12-2022
Associate of Arts - General Studies
Wor-Wic Community College
Salisbury, MD05-2016
Bachelor of Arts - Education
Gwinnett Hall Baptist College
Lawrenceville, GA05-2000
Skills
- Wheelchair assessments
- Clinical team collaboration
- Fine motor skills
- Activity analysis
- Therapeutic exercises
- Coordination exercises
- Group therapy facilitation
- Adaptive equipment
Timeline
Occupational Therapy Assistant Intern
Occupational Therapy of Delaware
09.2022 - 11.2022
Occupational Therapy Assistant Intern
Delmar Nursing Home & Rehabilitation Facility
10.2021 - 12.2021
Server
Red Lobster
01.2016 - Current
Valet
Tidal Health Peninsula Regional
10.2012 - 04.2021
Associate of Applied Science - Occupational Therapy Assistant
Wor-Wic Community College
Associate of Arts - General Studies
Wor-Wic Community College
Bachelor of Arts - Education
Gwinnett Hall Baptist College