Dale Stinar

• Completed Trade Appraisals and Purchased Used Vehicle Inventory though various sources including direct customer, in-person auction and online auctions.
• Handle all wholesale used vehicle inventory, including direct dealer to dealer sales, auction sales both in person and online.
• Managed inventory effectively, ensuring optimal vehicle variety and availability for potential buyers.
• Work with all vendors related to the preparation, sale, and marketing of used vehicle inventory.
• Analyzed regional market data to adjust pricing strategies accordingly, maximizing profitability while maintaining competitiveness.
• Responsible for desking deals to optimize sales and profitability.
• Increased front end profit margins by effectively controlling advertising and optimizing product turn.
• Conducted regular meetings with sales staff, setting goals for continued growth and development.
• Provided training to new sales staff, fostering an environment of constant learning and professional growth.
• When necessary, successfully resolved customer complaints and concerns, resulting in higher levels of satisfaction and sustained goodwill for the dealership.

• Promoted to New BMW Sales Manager: Responsible for desking deals to optimize sales and profitability, monitoring salesperson performance, setting & obtaining sales goals.
• Increased sales revenue by developing and implementing effective sales strategies.
• Led a successful sales team by providing motivational coaching and performance-based incentives.
• Hosted regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
• Previous to Sales Manager position: Responsible for responding to and following up with Internet Leads via phone/email.
• Work to create client appointments and convert to sales.
• Assist with Walk-in floor traffic and convert to sales.
• Built long-lasting client relationships through excellent customer service and consistent followup.

• Responded to internet inquiries and phone calls in timely matter. Boosted customer satisfaction with timely responses and personalized follow-up communication.
• Work to create client appointments and convert to sales.
• Provided superior and individualized customer service.
• Update Website Inventory & Pricing
• Assist with Walk-in floor traffic and convert to sales.

• Leasing /Internet Sales Manager

Expanded & Managed 3-person Internet Sales Team
Established 50+ internet conversion sales per month average for 2009.
Respond to & Follow up with Internet Leads via Phone/Email
Create Client Appointments and convert to Sales.
Maintain & Update Website Information
Prior to & While Internet Manager performed duties of Leasing Manager.
Assist Finance Department with presentation and contract of each vehicle lease.
Maintain & Follow up with Lease Portfolio to maximize customer retention
Create Client Appointments and convert to Sales
Assist & complete vehicle lease returns & lease buyouts.
• New Vehicle Sales Manager
Manage Sales Desk
Responsible for Managing & Training of Salespeople
New Vehicle Advertising
Manage New Vehicle inventory.