DALE THERIOT

I have 16 years in Customer Service. In the 16 years 13 years is with Central Louisiana Electric Company. I know with my skills, experience, and leadership experience I have proven ability to lead teams and drive results, I have a natural ability to motivate others. I'm committed to creating a positive work environment and always looking for my team grow and succeed as a Supervisor for The City of St. Martinville I will add value to its growth. My positive attitude, work ethics, long term goals, align with the job requirements makes me committed an valuable asset to the City of St. Martinville. I have experience in multiple department's in Utility company. I'm always willing to learn and teach others what I know and learn. I was backup Lead at Cleco. I have Leadership, Senior Customer Service, Call Center, Credit/Collections, Revenue Protection, My Account, and SAP ( Germany System) I know with my skills, as a Supervisor for The City. I will add value to its growth. My positive attitude, work ethics, long term goals, align with the job requirements makes me committed an valuable asset my work experience and dedication as a Supervisor we can knock down mountains. I know with my previous experience and knowledge what is expected of me as a Supervisor , my willingness to learn grow, and conquers more than whats expected me. I like to think outside the box and go over and beyond. me as a Supervisor me and my team will have structure, communication, verbal and written job duties, and a workflow to get the work done and run smoothly. . I am very goal oriented and competitive Customer Service and Customer Experience with both Legacy and SAP System. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.