Dale Thomas
Reno,NV
Summary
Highly motivated United States Marine Veteran seeking full-time employment within the warehousing industry, nursery or landscaping, equipment operator, or construction.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Lead Navigator
Karma Box Project
2023.01 - 2024.02
- Actively listened to clients in order to identify their needs and provide effective solutions
- Maintained high level of professionalism and calmness with personnel, even in high-stress situations
- Provided information and guidance to clients on how to access services and resources
- Conducted intake assessments with new clients to determine eligibility for services and develop appropriate action plans
- Attended trainings or seminars related to professional development opportunities
- Participated in team meetings to discuss complex cases and review treatment plans
- Maintained accurate records of client interactions in accordance with agency policies and procedures
- Collaborated with other professionals such as social workers, case managers, medical staff
- To coordinate care for clients
- Trained new team members on navigational duties, monitored performance and provided ongoing support and mentoring.
Landscape Manager
Diamond in the Rough
2017.08 - 2018.08
- Oversaw maintenance, fueling, and cleaning of equipment and vehicles
- Trained and instructed new crew members to teach proper use of landscape equipment, maintenance practices and safety procedures
- Supervised day laborers in completing large landscaping projects
- Directed crew members completing landscaping tasks
- Organized worker schedules and supervised loading of tools and equipment on work trailers to prepare for upcoming workday
- Reviewed completed work to monitor and enforce quality standards and requirements
- Completed daily timesheets for team and submitted to managers
- Coordinated with suppliers to purchase bulk quantities of mulch, soil and other products at discounted prices
- Maintained accurate records of completed work orders and invoices for billing purposes
- Scheduled regular training sessions for employees on proper use of equipment such as mowers, trimmers and blowers
- Resolved customer complaints promptly through effective communication strategies
- Collaborated with contractors on irrigation system installations, hardscaping projects and lighting upgrades
- Monitored budget expenditures related to landscape operations ensuring that all expenses were within allocated limits
- Evaluated bids from vendors offering competitive pricing on tools, machinery and other items required for landscaping projects
- Oversaw the installation of new plants, trees and shrubs according to industry standards
- Provided technical advice to customers regarding plant selection, planting techniques and pest control methods
- Conducted regular inspections of all landscaping areas to ensure compliance with safety regulations
- Prepared detailed estimates for clients outlining project costs including labor, materials and equipment rental fees
- Supervised a team of landscapers in performing routine maintenance tasks such as mowing, pruning, fertilizing and watering.
Assistant Manager
Moana Nursery
2011.01 - 2016.07
- Managed customer service inquiries and complaints in a timely manner
- Supervised daily operations including scheduling shifts, assigning duties
- Communicated regularly with customers to gain insights into their needs
- Maintained up-to-date knowledge of company products and services
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies
- Delegated daily tasks to team members to optimize group productivity
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
- Directed and led employees, supervising activities to drive productivity and efficiency
- Delegated tasks to team members based upon skill level and to achieve organizational goals
- Collaborated with management on developing strategic plans for achieving business goals
- Enforced company policies and procedures to strengthen operational standards across departments
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies
- Identified cost-saving measures that could be implemented without compromising quality standards
- Completed thorough opening, closing and shift change functions to maintain operational standards each day
- Resolved customer inquiries and complaints requiring management-level escalation
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Shift Supervisor
Sierra Pacific Industries
2010.03 - 2016.01
- Communicated clearly with employees regarding job duties, expectations, and policies
- Addressed any issues that arose during the shift in a proactive manner
- Monitored staff performance to ensure quality standards were met
- Ensured all safety and sanitation regulations were met throughout the shift
- Assisted upper management with daily operations to meet standards of service and quality
- Enforced company policies fairly while maintaining an open door policy for staff concerns
- Collaborated with team members to improve performance and implement training updates
- Provided feedback to employees regarding their performance in order to improve productivity
- Patrolled work areas to inspect operations, identify concerns and implement corrective actions
- Reinforced rules to promote superior employee performance
- Planned and managed resources to consistently meet production, quality and cost goals
- Investigated accidents or incidents occurring during shift hours
- Coordinated with other departments to ensure smooth workflow between shifts
- Identified inefficiencies in production process and used lean manufacturing methodologies
- Complied with company safety procedures, policies and regulations to promote safe working environment
- Upheld company standards and compliance requirements for operations.
Education
High School Diploma -
El Dorado Union High School
Placerville, CA06.1985
Skills
- Strong Communication Abilities
- Time Management
- Problem-Solving Abilities
- Problem-Solving
- Professionalism
- Attention to Detail
- Material Handling
- Forklift Operation
- Shipping and Receiving
- OSHA Workplace Safety
Certification
- Forklift Certified
- Osha 10 Certified
Timeline
Lead Navigator
Karma Box Project
2023.01 - 2024.02
Landscape Manager
Diamond in the Rough
2017.08 - 2018.08
Assistant Manager
Moana Nursery
2011.01 - 2016.07
Shift Supervisor
Sierra Pacific Industries
2010.03 - 2016.01
High School Diploma -
El Dorado Union High School
- Forklift Certified
- Osha 10 Certified
Similar Profiles
Bridget CollinsBridget Collins
Lighting Designer at Brilliant Traces, The Brown Box Theater ProjectLighting Designer at Brilliant Traces, The Brown Box Theater Project
John CollinsJohn Collins
Sales Representative at Box Stock ProjectSales Representative at Box Stock Project
Toree HatcherToree Hatcher
Interior Design Intern at Karma Dog ConstructionInterior Design Intern at Karma Dog Construction