DALE THOMPSON
georgetown,Texas
Summary
Results-driven professional with extensive experience in building trades, focused on enhancing customer experiences and driving sales through strong interpersonal skills. Proven ability to manage events and effectively showcase products, highlighting unique features and benefits. Dedicated to creating positive connections and memorable interactions that foster customer loyalty. Committed to service excellence and enriching client engagement in retirement planning.
Overview
46
46
years of professional experience
1
1
Certification
Work History
Liquor store associate
WB Liquor store 44
Austin, US
01.2024 - 08.2024
- Maintained store stock and organized displays to enhance product visibility.
- Assisted customers with product selection and provided detailed knowledge of offerings.
- Processed customer transactions accurately using point-of-sale system.
- Monitored stock levels, reporting shortages to management for timely restocking.
- Maintained cleanliness of store by regularly organizing work areas and cleaning surfaces.
- Suggested products based on customer preferences, highlighting quality and flavors.
- Greeted customers, answered inquiries, and enforced store policies effectively.
- Restocked merchandise on shelves to ensure optimal inventory levels.
Handyman
DT Home Services
Mesa, AZ
10.2014 - 10.2019
- Executed general repairs, construction, and maintenance for residential properties.
- Diagnosed issues and proposed effective solutions for home improvement tasks.
- Installed fixtures, cabinets, and flooring with precision to meet client specifications.
- Utilized hand and power tools safely to ensure high-quality workmanship.
- Guided clients through the permit process while managing project timelines.
- Constructed outdoor decks using treated lumber, enhancing outdoor living spaces.
- Assessed customer needs, providing tailored quotes for materials and labor.
- Maintained clean job sites to promote safety and professionalism.
Pro Desk Sales Associate, Hardware Associate
HOME DEPOT
Apache Junction, US
11.2011 - 12.2014
- Consulted with contractors to identify and quantify materials needed for professional projects.
- Expedited, priced, and sold materials.
- Built and managed delivery schedules.
- Maintained various on-going customer relationships.
- Provided quality customer service.
- Consulted with and assisted customers by locating inventory, identifying appropriate tools, and providing project advice.
- Checked out customers.
- Maintained appearance and inventory of hardware department.
- Managed hardware inventory.
- Placed inventory orders and restocked department.
- Proficient in cash transactions.
- Assisted customers in product selection and provided personalized service.
- Maintained store cleanliness and organized merchandise displays effectively.
- Processed customer transactions accurately using point-of-sale systems.
- Collaborated with team members to restock shelves and manage inventory levels.
- Resolved customer inquiries and complaints professionally to ensure satisfaction.
- Educated customers on product features and promotions to enhance sales opportunities.
- Monitored inventory levels and reported discrepancies to management promptly.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed returns, exchanges, and refunds in accordance with company policies.
Ironworker
Ironworkers International Training
San Francisco, US
08.1979 - 04.2011
- Erected structural steel and installed frames for high-rise buildings efficiently.
- Fabricated and assembled steel components for diverse projects, enhancing structural integrity.
- Achieved over $1.5 million in sales within 12 months, consistently exceeding monthly targets.
- Trained and mentored new employees in safe equipment operation and best practices.
- Conducted safety inspections to maintain compliance with industry standards.
- Operated cranes and hoisting equipment for secure lifting of heavy materials.
- Interpreted blueprints to ensure accurate execution of installation tasks.
- Maintained a clean work area by adhering to established safety protocols.
Iron Worker
Ironworkers Local #377
San Francisco, US
06.1978 - 04.2011
- Maintained safe working environment by enforcing safety protocols and conducting regular site inspections.
- Ensured timely project completion through effective time management and task prioritization.
- Developed relationships with clients, subcontractors, and suppliers to facilitate seamless project execution.
- Adapted workflows to address changing environmental conditions and unforeseen construction challenges.
- Mitigated risks in complex projects by performing thorough risk assessments and implementing contingency plans.
- Achieved recognition for exceptional project management, consistently meeting time, budget, and quality targets.
- Supervised daily operations on construction sites to ensure compliance with safety regulations.
- Coordinated material deliveries to maintain uninterrupted flow of resources on job sites.
Education
Tradesman Master - equivalent of a 4 year college diploma
Ironworkers International Training
05-1982
Ironworker training program - project management, structural steel, tower crane install, welding, metal decks, rigging, bridges, reinforcing steel, bank vault door, ornamental iron, helicopter hoisting, post tension cables
San Francisco Ironworkers 377 Apprentice Training
San Francisco, CA01-1982
High school diploma -
Apache Junction High School
Apache Junction, AZ01.1977
Skills
- Precision assembly techniques
- Structural framing knowledge
- Efficient plasma cutting operations
- Custom fabrication solutions
- Proficient in mechanical principles
- Technical drawing proficiency
- Technical drafting
- Interior remodeling expertise
- Drywall installation
- AutoCAD proficiency
- Proficient in reading blueprints
- Metal fabrication expertise
- General maintenance technician
- Computer-aided design
- Heavy machinery operation
- Construction estimator
- Commercial construction experience
- Electrical Experience
- Maintenance management
- CNC operation
- Industrial operations
- Plumbing
- Vehicle maintenance expertise
- Customer service
- Point-of-sale transactions
- Visual merchandising
- Inventory management
- Knowledge of products
- Supply restocking
- Client relationship building
- Time management
- Sales consultation
- Safety compliance
- Problem solving
- Effective communication
- Team collaboration
- Attention to detail
- Age verification
- Adaptability
- Communication
- Cash handling proficiency
- Cleanliness and hygiene
- Loss prevention awareness
- Promotional support
- Stocking and replenishment
- POS system operation
- ID verification
- Product knowledge expertise
- Merchandising experience
- Spirit, wine, and beer expertise
- Promotional event support
- Conflict resolution tactics
- Problem-solving capacity
- Customer assistance
- Payment processing
- Credit and cash transactions
- Cash management
- Liquor law compliance
- Identification checks
- Multitasking
- Order processing efficiency
- Sales training
- Shipment verification
- Retail merchandising
- Honest and dependable
- Relationship building
- Cash register operation
- Adaptable and flexible
- Goal driven
- Inventory and stocking
- Analytical thinking
Certification
- OSHA 30 , OSHA 20, OSHA 30 certs
- fall protection certified
- compressed air and gasses,
- confined spaces
- fire protection certified, scaffolds.
- Rigging certified
- tower crane erection and signaling
- licensed to operate Fork lifts, reach lifts ,scissor lifts ,boom lifts,torch wrenches,torches, stressing rams , and other equipments.
- Journeyman ironworker certificate
- Welding Certification
post tension certified ,
texas state sale's alcohol certificate
texas driver lic class A clean record
Projects
Retrofitted Golden Gate Bridge Managed San Jose and San Francisco airport projects Project Superintendent on the SF Giants stadium Retrofitting of the Golden Gate Bridge Replacement span of the Oakland, San Francisco Bridge Widening of the San Mateo Bridge Several High Rise buildings across many cities, west coast San Francisco and San Jose international airports Several Hospitals, Schools, infrastructures, freeway bridges
Volunteer Experience
- Volunteered as search and rescue for San Mateo county sheriffs
- Did rescues on the bridge collapse after San Andreas earthquakes
- Rescued lost hikers on many occasions
- Coached youth soccer
- Managed Little league teams
- Umpired games
- Served two years as a board member for both little league and AYSO soccer
Hobbies and Interests
- Raised 2 children
- Enjoying grandchildren
- Self-motivated
- Good problem solver
Personal Information
- Title: Retired/ seeking part time to supplement income and stay active
- Visa Status: Authorized to work in the US for any employer
Affiliations
- Husband,Father, Grandfather, Love god and country Those are my greatest achievements. Donate time and money to veteran's organizations ,and charities for needy.
Accomplishments
- was steel superintendent on many major projects .including. San Francisco Giants Ball Park, Retrofit The Golden Gate Bridge, The new Oakland Bay Bridge, SFO Airport expansion, SJO airport expansion, The san mateo bridge widening, Many Major freeway Bridges. And more.
Websites
Timeline
Liquor store associate
WB Liquor store 44
01.2024 - 08.2024
Handyman
DT Home Services
10.2014 - 10.2019
Pro Desk Sales Associate, Hardware Associate
HOME DEPOT
11.2011 - 12.2014
Ironworker
Ironworkers International Training
08.1979 - 04.2011
Iron Worker
Ironworkers Local #377
06.1978 - 04.2011
Tradesman Master - equivalent of a 4 year college diploma
Ironworkers International Training
Ironworker training program - project management, structural steel, tower crane install, welding, metal decks, rigging, bridges, reinforcing steel, bank vault door, ornamental iron, helicopter hoisting, post tension cables
San Francisco Ironworkers 377 Apprentice Training
High school diploma -
Apache Junction High School