Dale Weaver
Catawba,NC
Summary
Results-driven leader with over 13 years of experience in customer service and 4 years in sales, consistently promoted into supervisor, team leader, and manager roles. Proven track record managing teams of up to 40 people, meeting all performance deadlines, and driving sales growth. Strong communication, organization, and multitasking skills with a passion for developing people and improving processes.
Hardworking Team Coach with exceptional abilities in process improvement, customer service and management. Incredible people skills meet financial objectives. Talented at preparing annual budgets, tracking expenses and monitoring day-to-day operations.
Driven results with expertise in gameplay strategies and expert training. Adaptable and resourceful coaching style. Considered role model for positive sportsmanship and integrity. Inspiring Coach bringing extensive experience guiding and mentoring athletes to reach optimum potential. Driven and high-achieving with winning-team seasons throughout career history. Passionate about mentoring athletes to build sustainable training and eating habits.
Overview
12
12
years of professional experience
Work History
Team Coach / Sales Leader
Vroom
01.2019 - 01.2023
- Managed and developed a high-performing remote sales/customer service team of 40+ people.
- Delivered consistent top-tier performance and met or exceeded team KPIs for 4 consecutive years.
- Instituted new training protocols that improved onboarding speed by 25%.
- Adapted team strategies based on changing company goals and customer feedback.
- Supported individual career growth through mentoring, performance reviews, and clear expectations.
Team Lead / Supervisor
C & R Management
01.2015 - 01.2019
- Oversaw day-to-day operations and supervised a multi-person team in a fast-paced environment.
- Created schedules, handled escalated issues, and ensured customer satisfaction.
- Recognized for exceptional leadership and promoted into higher responsibility roles.
- Maintained team morale and performance under high-pressure conditions.
Sales & Store Expansion Representative
Independent Contractor
01.2011 - 01.2015
- Introduced and established new products in retail stores across North Carolina.
- Worked independently to build strong vendor relationships and train store staff.
- Successfully launched products in multiple new locations with zero operational issues.
- Combined sales knowledge and customer insight to drive product adoption.
Education
High School Diploma -
West High School
Utah01.2011
Skills
- Team Leadership
- Coaching
- Sales Performance Management
- Customer Relationship Management
- Staff Scheduling
- Training
- Conflict Resolution
- Microsoft Office
- Google Workspace
- Fast Typing
- Multitasking
- Prioritization
- Zoom
- Slack
- Computer Hardware
- Leadership Presence
- Motivational techniques
- Player coaching
- Safety awareness
- Facility maintenance
Accomplishments
- Oversaw the school's [type of sport] program.
- Directed [description] program to achieve [result].
Education And Certifications
- High School Diploma
- Life Insurance License
- CDL License
- Safe Driving Course Certified
Timeline
Team Coach / Sales Leader
Vroom
01.2019 - 01.2023
Team Lead / Supervisor
C & R Management
01.2015 - 01.2019
Sales & Store Expansion Representative
Independent Contractor
01.2011 - 01.2015
High School Diploma -
West High School
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