Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dale Webster

Deer Park

Summary

Dynamic Store Director with extensive experience at Kroger, excelling in sales management and employee development. Proven track record in budget management and driving operational excellence, achieving targeted sales goals. Adept at fostering effective customer service and ensuring compliance with food safety standards, while enhancing team performance through coaching and mentorship.

Overview

37
37
years of professional experience

Work History

Store Director

Kroger
Channelview
09.2005 - Current
  • Oversee the day-to-day operations of the store including training and developing effective team members to achieve sales, operational metrics, and merchandising initiatives.
  • Responsible for weekly, period, annual sales, Ebitda profit budgets and other targeted goals.
  • Monitored daily operations and staff performance, providing coaching
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Ensure compliance with company policies and procedures related to safety, security, loss prevention, merchandising execution, pricing accuracy.

Assistant Store Manager

Kroger
Houston
06.1998 - 09.2005
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Delegated work to staff, setting priorities and goals.

Produce Manager

Kroger
Houston
05.1993 - 06.1998
  • Monitored and maintained quality standards for all produce items, ensuring freshness and safety compliance.
  • Opened numerous new stores as leader of produce, floral, salad bar, and nutrition department.
  • Received produce deliveries and unloaded produce.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.

Produce Clerk

Kroger
Seabrook
09.1989 - 06.1993
  • Stocked produce displays with fresh fruits and vegetables, keeping items organized and accessible.
  • Rotated produce items to ensure freshness.
  • Conducted daily cleaning tasks, including sweeping, mopping, and sanitizing surfaces.

Store Associate

Kroger
Seabrook
08.1988 - 09.1989
  • Stocked, replenished, and organized inventory to keep store merchandise fresh.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.
  • Performed daily opening and closing procedures for store operation.

Education

High School Diploma -

Clear Creek High School
League City, TX
06-1990

Skills

  • Sales management
  • Employee training and development of effective teams, Performance coaching, and Conflict resolution
  • Budget management, including sales, wages, schedule, and operating costs
  • Effective Customer service and vendor partnership
  • Visual merchandising to create a better shoppIng experience for customers
  • Store compliance of food safety standards, government regulation
  • Inventory control, loss prevention oversight

Timeline

Store Director

Kroger
09.2005 - Current

Assistant Store Manager

Kroger
06.1998 - 09.2005

Produce Manager

Kroger
05.1993 - 06.1998

Produce Clerk

Kroger
09.1989 - 06.1993

Store Associate

Kroger
08.1988 - 09.1989

High School Diploma -

Clear Creek High School

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