Summary
Overview
Work History
Education
Skills
Timeline
Work Availability

Dale Westrom

Talladega

Summary

Dynamic and results-driven professional with extensive experience as an Owner/Operator Truck Driver and many years of retail management experience, including many years of grocery management. Proven expertise in DOT compliance and safe driving practices, coupled with a strong commitment to customer service. Successfully optimized logistics, enhancing delivery efficiency and fostering client relationships for repeat business.

Overview

31
31
years of professional experience

Work History

Owner/Operator Truck Driver

DLM Transport LLC
01.2020 - Current
  • Operated Class A commercial vehicles across diverse routes, ensuring timely deliveries and compliance with regulations.
  • Managed logistics by coordinating schedules and optimizing routes for fuel efficiency and reduced transit times.
  • Conducted pre-trip and post-trip inspections, maintaining vehicle safety standards and minimizing breakdowns.
  • Developed relationships with clients to enhance customer satisfaction and foster repeat business opportunities.
  • Implemented best practices for load securing, reducing cargo damage during transport and improving delivery reliability.
  • Monitored industry regulations and maintained accurate records of hours driven to ensure compliance with federal guidelines.
  • Managed day-to-day business operations.
  • Operated with safety and skill to avoid accidents and delays.
  • Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.

CDL Truck Driver

PFGC
01.2019 - 01.2020
  • Operated commercial vehicles in compliance with federal and state regulations.
  • Conducted pre-trip inspections to ensure vehicle safety and performance.
  • Managed route planning for efficient delivery schedules and fuel optimization.
  • Maintained accurate logs of driving hours and vehicle maintenance records.

Bakery Manager

Walmart
03.2018 - 12.2018
  • Supervised daily operations, ensuring adherence to quality standards and safety protocols.
  • Trained and mentored staff on baking techniques and customer service excellence.
  • Implemented inventory control measures, reducing waste and optimizing supply chain processes.
  • Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.

Store Manager

Tractor Supply Company
07.2016 - 02.2018
  • Directed daily store operations, ensuring optimal inventory management and product placement.
  • Implemented effective staff training programs, enhancing team performance and customer service skills.
  • Analyzed sales data to develop strategies for improving revenue and customer retention.
  • Oversaw visual merchandising efforts, creating appealing displays that increased foot traffic and sales.
  • Managed employee scheduling, optimizing labor costs while maintaining excellent service levels.

Store Manager

Tractor Supply Company
04.2014 - 07.2016
  • Collaborated with supply chain teams to streamline logistics and reduce stock discrepancies.
  • Led initiatives for process improvements, resulting in increased operational efficiency across departments.
  • Fostered a positive store culture through regular team meetings and recognition of employee achievements.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.

Shift Manager

Walmart
12.2009 - 04.2014
  • Supervised daily operations, ensuring compliance with safety and quality standards.
  • Trained and mentored team members on operational procedures and best practices.
  • Streamlined workflow processes, enhancing efficiency in task completion.
  • Monitored inventory levels, coordinating replenishment to meet demand fluctuations.
  • Conducted regular performance evaluations, providing constructive feedback to team members.

Store Manager

Walmart
06.2007 - 12.2009
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.

Shop Owner

Steep And Deep Snowboards
08.1994 - 12.1996
  • Managed daily operations, ensuring efficient workflow and customer satisfaction.
  • Developed marketing strategies to enhance store visibility and drive sales growth.
  • Implemented inventory management systems to optimize stock levels and reduce waste.
  • Trained and mentored staff, fostering a collaborative team environment.
  • Established vendor relationships, negotiating contracts for favorable terms and pricing.
  • Maintained accurate financial records, including sales reports, expense tracking, and budget management.

Education

Business Administration And Management

University of Phoenix, Tempe, AZ

Skills

  • DOT compliance
  • Professionalism and work ethic
  • Safe driving practices
  • Safety compliance
  • Forklift Operator
  • Teamwork and collaboration
  • Customer service
  • Friendly, positive attitude
  • Problem-solving

Timeline

Owner/Operator Truck Driver - DLM Transport LLC
01.2020 - Current
CDL Truck Driver - PFGC
01.2019 - 01.2020
Bakery Manager - Walmart
03.2018 - 12.2018
Store Manager - Tractor Supply Company
07.2016 - 02.2018
Store Manager - Tractor Supply Company
04.2014 - 07.2016
Shift Manager - Walmart
12.2009 - 04.2014
Store Manager - Walmart
06.2007 - 12.2009
Shop Owner - Steep And Deep Snowboards
08.1994 - 12.1996
University of Phoenix - , Business Administration And Management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Dale Westrom