Dale Woltman

Clean Rooms, some maintenance, make sure night shift people know what is going and what might need to be done day to day if other then normal routine. Mow/ move snow with 2 years of experience

• Enhanced cleanliness and sanitation by implementing efficient cleaning techniques and protocols.
• Implemented a structured training program for new hires, providing necessary support and guidance to ensure their success in the custodial team.
• Performed custodial duties to maintain area in clean and habitable condition.
• Sanitized and maintained floors by sweeping, mopping and refinishing.
• Developed strong relationships with vendors, negotiating contracts for cost savings on supplies without compromising product quality.
• Streamlined maintenance processes by establishing clear communication between custodians, management, and other departments.
• Consistently upheld company values and expectations by modeling professional behavior and setting a positive example for other custodians.
• Ensured timely completion of tasks by delegating responsibilities to custodial staff members effectively.
• Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
• Supervised supplies in inventory and submitted reorder requests.

• Completed store opening and closing procedures and balanced tills.
• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and organized work environment, ensuring safety standards were met consistently.
• Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
• Trained and mentored new employees to maximize team performance.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Kept employees operating productively and working on task to meet business and customer needs.
• Trained new employees on company policies, procedures, and best practices for optimal performance.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Mentored team members in professional development activities that ultimately led to promotions within the organization.
• Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
• Resolved conflicts between employees to maintain positive and productive work environments.
• Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Solved customer challenges by offering relevant products and services.