Daleea Brich
Summary
A detail-oriented team player with excellent problem-solving abilities. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
Work History
SERVER/HOST
Tastebud Temptation
- Worked multiple positions such as Server, Cook, Hostess and Caterer.
- Worked Part-time once bookings were available.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions about hours, seating, and menu information.
SECRETARY'S ASSISTANT
Clarendon College
08.2022 - 11.2023
- Oversaw office inventory by restocking supplies and submitting purchase orders in advance to avoid rush orders.
- Responded to incoming calls and assisted with creation and distribution of memos, newsletters and other forms of communication.
- Maintained tidy and organized office environment by filing documents, organizing supplies and managing office equipment.
COOK
Holiday Inn Resort
11.2018 - 01.2019
- Worked with kitchen manager and chef to plan menus that align with the hotel's culinary standards, customer preferences and dietary restrictions.
- Prepared and cooked variety of dishes and desserts according to standardized recipes and portion sizes.
- Monitored inventory levels and communicated with the kitchen manager to reorder supplies in advance.
- Adhered to strict sanitation and hygiene standards in all work areas to maintain hotel standards and prevent contamination.
CASHIER
New Century Wholesale
02.2018 - 10.2018
- Assisted customers by addressing inquiries, locating products and offering recommendations.
- Operated cash register to process customer transactions accurately and upsold items to earn additional revenue.
- Setup and replenished merchandise displays and shelves to ensure products were available and neatly arranged.
- Monitored inventory levels, conducted stock checks and received deliveries of new stock,
Education
Certificate - Commercial Food Preparation
Ebony Park Academy
Jamaica08-2018
High School Diploma -
Thompson Town High
Jamaica07-2017
Skills
- Food Preparation and Safety
- Multitasking and Prioritization
- Menu Planning
- MS Office Suite Proficient
- Inventory Management
- Teamwork and Collaboration
- Customer Service
Timeline
SECRETARY'S ASSISTANT
Clarendon College
08.2022 - 11.2023
COOK
Holiday Inn Resort
11.2018 - 01.2019
CASHIER
New Century Wholesale
02.2018 - 10.2018
SERVER/HOST
Tastebud Temptation
Certificate - Commercial Food Preparation
Ebony Park Academy
High School Diploma -
Thompson Town High
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