Daleesa Russell
Marion,OH
Summary
A dedicated and enthusiastic professional with a commitment to excellence and a passion for continuous learning and development.
Overview
9
9
years of professional experience
Work History
Tool Room Dispatch
Whirlpool
03.2021 - Current
- Charged raw materials to specific jobs and documented lost or broken tools.
- Maintained accurate inventory records for streamlined tool room operations, reducing downtime.
- Provided training to new employees on proper tool handling and safety procedures, ensuring safe practices.
- Developed a preventive maintenance schedule for tools and equipment, minimizing breakdowns.
- Established effective communication channels between departments resulting in timely coordination of projects.
Server
El Campesino
08.2019 - 01.2024
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Checked guests' identification before serving alcoholic beverages.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Team Lead
Whirlpool
02.2021 - 03.2021
- Created detailed project plans outlining goals, timelines, resources, and budgets to ensure alignment with company objectives.
- Designed strategic plan for component development practices to support future projects.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Developed monthly and daily production output plans to deliver on customer service and financial metrics.
- Conducted regular reviews of operations and identified areas for improvement.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Implemented process improvements that led to reduced turnaround times for critical tasks without compromising quality.
- Directed and supervised team of [Number] engaged in [Type] and [Type] development.
Final Gas Tank Inspection
USY
07.2015 - 04.2017
- Recorded inspection and test results on data sheets.
- Played a key role in achieving ISO certification by consistently upholding stringent quality standards.
- Participated in regular audits of inspection processes, assisting in the identification of areas requiring improvement or corrective actions.
- Assessed safety and compliance concerns through diligent buildings, rooms and equipment inspections.
- Maintained accurate records of inspected items, providing valuable data for future process improvements.
Store Manager
Rue 21
02.2015 - 07.2015
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Managed inventory control, cash control, and store opening and closing procedures.
- Developed and implemented successful staff incentive programs to motivate employees.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Completed point of sale opening and closing procedures.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Education
Business
Business Management
Marion, OHEngineering 1 Year
Engineering
High School Diploma -
Lancaster High School
Lancaster, OH05.2009
Skills
- Equipment Inspection
- Quality Control
- Data Recording
- Floor cleaning
- Fast Learner
- Great Communication Skills
Timeline
Tool Room Dispatch
Whirlpool
03.2021 - Current
Team Lead
Whirlpool
02.2021 - 03.2021
Server
El Campesino
08.2019 - 01.2024
Final Gas Tank Inspection
USY
07.2015 - 04.2017
Store Manager
Rue 21
02.2015 - 07.2015
Business
Business Management
Engineering 1 Year
Engineering
High School Diploma -
Lancaster High School