Dale L. Watts Jr
Wesley Chapel,FL
Overview
14
14
years of professional experience
1
1
Certification
Work History
Consumer Access Specialists
AdventHealth Wesley Chapel Hospital
Wesley Chapel, Florida
11.2023 - Current
- Consumer Access Specialists, work along a team to provide the best care to a wide range of patients who make their way into the ER by collecting all necessary information, help, assessing, and navigating with clinical staff in order to take the appropriate steps to get the patient to the appropriate area for care.
Patient Representative Coordinator
AdventHealth Centra Care
11.2021 - 11.2023
- Patient Representative Coordinator, provide excellent customer service in the urgent care setting. Handling and verifying third party billing and executing copayments for various healthcare services rendered. Coordinating and facilitating scheduling for the various clinical providers and diagnostic technicians. Aiding in the initial triage to determine critical status and needs for optimal patient care. Implement system of follow-up for patients via telephone services when clinically indicated. Additional clerical duties include, but are not limited to, faxing of requested records from various healthcare entities, obtaining preauthorization for workers compensation treatment/claims and utilizing all forms of communication to provide excellent patient and staff outcomes. Adhere to HIPAA to ensure patient protected information.
Lead Sales Associate
Wild Fork Foods
04.2021 - 10.2021
- Lead Sales Associate, engage and deliver premiere customer service for all incoming clients. Educate and share valued information on all relevant products for optimal customer experience. Aid with inventory management and product selection throughout the sales floor. Work efficiently with other team members for optimal workplace environment. Utilize previous culinary skills and knowledge in making recommendations to clients and staff. Administratively help with staff management by coordinating task operations throughout the shift, enhance communication through use of upgraded technological means (i.e. Microsoft teams) and collaborate with interim management by engaging in more leadership type responsibilities during my tenure.
Prep Cook
Moffitt Cancer Center
09.2019 - 03.2021
- Prep Cook, maintain and implement assorted recipes for a wide variety of interfacility demands, upholding shift standards to complete numerous assigned tasks for food preparation, while displaying optimal team support throughout the shift
- Line Cook, executing efficient and accurate handling of all orders through various cooking methods and strategies to optimize customer experience within the facility
- Patient Service/Cook, Ability to handle a multitude of patients’ orders while maintaining quality of food, speed of service, ability to understand and execute complex dietary orders and restrictions based on patient needs and/or physician orders
Facility Lead Cook
The Legacy at Highwoods Preserve Assisted Living Facility
04.2019 - 08.2019
- Facility Lead Cook, educated on dietary guidelines for the assisted living facility (ALF) residents, prepared all meals and ancillary items for the day-to-day culinary operations, organized and maintained staff scheduling, participated and controlled inventory management
- Resident Server, delivered premiere customer service to all ALF residents, catered to all dietary standards and requests for optimal dining experiences
Prep Cook
Sodexo: USAA Tampa Palms
02.2018 - 05.2019
- Prep Cook, Thaw pull, stocked station, and responsible for maintaining inventory throughout service
- Station Lead, handled customized customer orders with efficiency and accuracy
Prep Cook
Gaspar’s: Patio Bar and Grill
01.2017 - 02.2018
- Prep Cook, Thaw pull, stocked station, and responsible for maintained inventory throughout service
- Line Cook, stations of mastery involved various responsibilities, which included, but was not limited to, food preparation and premiere quality
Team Lead
Chick-Fil-A
12.2015 - 04.2017
- Team Lead, entry-level management, organized day-to-day operations for staff, opened/closed facility, lead discussions during managerial meetings for optimal employee outcomes
- Hospitality; Drive Thru, Front Counter, maintaining fiscal responsibilities
- Line Cook; efficient preparation for ideal workflow, including pulling and thawing necessary items, stocking all prep stations, and responsible for adhering to company and policies and procedures
Shift Manager
Taco Bell
08.2011 - 12.2016
- Shift Manager, accountable in all fiscal responsibilities, supervised staffing through-out shift, open and closed facility, aided and facilitated meetings for optimal employee outcomes
- Line Cook, stations of mastery included various responsibilities involved with preparation and execution of guest orders while upholding sanitary standards within cooking station
- Cashier, Responsible for greeting customers, entering accurate orders, collecting monies and maintaining a balance cashier drawer
- Janitorial, Responsible for maintaining sanitation standards for the facility
Education
Associate - Radiology Technologist
Keiser University
Tampa, Florida02.2026
High School - undefined
Howard W. Blake High School
Tampa, Florida06.2014
Skills
- Time Management
- Efficient Worker
- Leader
- Organized
- Innovative
- Effective Ability to Communicate
- Skilled Customer Service Rep
- Proficient in Microsoft Office
- Motivated
- Team Player
- Flexible
- Great Attention to Detail
Radiologic Technology Student: Clinical Experience
- Facilities & Dates
- Center for Bone and Joint Disease (CBJD): (2025-02/2025-05)
- HCA Oakhill: (2025-08/2025-09)
- HCA Trinity: (2025-11/2025-12)
Clinical Skills
- Patient positioning and safety
- Digital radiography (DR)
- Fluoroscopic procedures
- Trauma imaging
- PACS workflow
Certification
American Heart Association (AHA) Basic Life Support (BLS), CPR and First Aid (2026-11)
Timeline
Consumer Access Specialists
AdventHealth Wesley Chapel Hospital
11.2023 - Current
Patient Representative Coordinator
AdventHealth Centra Care
11.2021 - 11.2023
Lead Sales Associate
Wild Fork Foods
04.2021 - 10.2021
Prep Cook
Moffitt Cancer Center
09.2019 - 03.2021
Facility Lead Cook
The Legacy at Highwoods Preserve Assisted Living Facility
04.2019 - 08.2019
Prep Cook
Sodexo: USAA Tampa Palms
02.2018 - 05.2019
Prep Cook
Gaspar’s: Patio Bar and Grill
01.2017 - 02.2018
Team Lead
Chick-Fil-A
12.2015 - 04.2017
Shift Manager
Taco Bell
08.2011 - 12.2016
High School - undefined
Howard W. Blake High School
Associate - Radiology Technologist
Keiser University