Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Dale M Wurm

Saint Petersburg,FL

Summary

Dynamic software consultant with a proven track record at Dale M. Wurm Consulting, Inc., enhancing client relationships and optimizing IT infrastructure. Expert in troubleshooting and quality assurance, I developed innovative solutions that significantly reduced costs while improving performance. Skilled in project management and client communication, I deliver impactful results that drive business success.

Overview

26
26
years of professional experience

Work History

Computer Software Consultant

Dale M. Wurm Consulting, Inc.
03.1994 - 09.2016
  • Served as primary liaison between software customers and development team, relating feedback and concerns for future patch cycles.
  • Presented product demonstrations to clients, showcasing features and benefits that met their specific needs.
  • Designed, tested, installed and monitored new systems.
  • Provided quality assurance testing for pre-release software through alpha and beta cycle development channels.
  • Troubleshot issues during software deployment phases ensuring successful installations at client sites.

Software Consultant

Cyborg Systems, Inc
01.1991 - 03.1994
  • Improved software performance by identifying bottlenecks and optimizing code.
  • Designed presentations to illustrate [Software] usage, translating highly technical language into easily understood graphics and text.
  • Developed innovative solutions for complex business problems, resulting in significant cost savings for clients.
  • Spearheaded process improvements that led to reduced overhead costs without compromising quality or functionality of products delivered.

Education

Software Systems

Central Michigan University
Mount Pleasant, MI
12-1988

Skills

  • IT infrastructure management
  • Client communication
  • Client relationship management
  • Project management
  • Workflow optimization
  • Technical support

Accomplishments

My main two clients were US Airways and HBO.

Timeline

Computer Software Consultant

Dale M. Wurm Consulting, Inc.
03.1994 - 09.2016

Software Consultant

Cyborg Systems, Inc
01.1991 - 03.1994

Software Systems

Central Michigan University

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