Dalen Runge
Ball,LA
Summary
Seasoned Corrections Officer that brings calm, confident presence to in-prison interactions. Provides Safety-focused approach to managing inmate interactions and activities. Ensure supervision over areas such as recreation, visiting, work and food consumption. Detail-oriented approach to handling adverse and stressful working conditions. Along with a strong background of schooling and maintenance experience that is looking to grow further within this job field.
Overview
7
7
years of professional experience
Work History
Correctional Officer
Bureau Of Prisons
Pollock, Louisiana
02.2023 - Current
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Provided guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.
- Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
- Reviewed incident reports submitted by subordinates concerning violations of policy or procedure observed during shift changes.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
- Developed individualized treatment plans for each inmate based on assessments of their mental health needs.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Inspected cells and conducted random searches of common areas.
- Enforced institutional policies and procedures to maintain order and security within the correctional facility.
- Conducted searches of inmates and visitors to prevent the smuggling of contraband.
- Oversaw public areas and grounds to verify cleanliness and inmate safety.
- Supervised offender work assignments and evaluated performance for compliance with standard regulations.
- Responded to emergencies and incidents, such as fights or attempted escapes, using appropriate restraint techniques.
- Detected potential threats and quickly defused conflicts.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Trained new correctional officers on facility procedures, safety protocols, and the ethical treatment of inmates.
- Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
- Conducted headcounts to ensure that all inmates were accounted for.
- Inspected cells and other areas for contraband and safety hazards.
Correctional Officer
GEO
Jena , LA
04.2022 - 01.2023
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Provided guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.
- Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Collaborated with outside agencies such as social workers, psychologists, and probation officers when necessary.
- Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
- Reviewed incident reports submitted by subordinates concerning violations of policy or procedure observed during shift changes.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Enforced institutional policies and procedures to maintain order and security within the correctional facility.
- Operated security control systems to monitor entrances, exits, and movement within the facility.
- Served as a role model for inmates by demonstrating positive behavior and promoting educational and vocational training programs.
- Supervised offender work assignments and evaluated performance for compliance with standard regulations.
- Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
- Detected potential threats and quickly defused conflicts.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Participated in training sessions to stay current on best practices in corrections and emergency response.
Manager Trainee
Tower Loan
Pineville, Louisiana
04.2021 - 03.2022
- Resolved conflicts between staff members by facilitating open dialogue among all parties involved.
- Mentored junior managers on proper techniques for handling challenging personnel matters.
- Developed and implemented training programs for new hires to ensure they had the tools needed to succeed in their roles.
- Managed daily operations of a customer service department, including scheduling shifts, assigning tasks, and monitoring productivity levels.
- Identified opportunities for process improvements through analyzing customer complaints data.
- Created detailed monthly reports tracking employee progress and highlighting areas of improvement.
- Established strong relationships with vendors in order to negotiate favorable pricing agreements.
- Supervised cross-functional teams during special projects requiring additional support resources.
- Conducted performance reviews with direct reports, providing constructive feedback to improve job performance.
- Ensured compliance with company regulations regarding safety standards and practices within the workplace environment.
- Analyzed customer feedback data and identified areas of improvement for the team.
- Engaged with customers directly via email or phone calls in order to resolve complex inquiries quickly.
- Coached team members on how to develop stronger communication skills when interacting with customers over the phone or in person.
- Trained new managers on best practices for leading teams effectively while promoting organizational values.
- Collaborated with senior management on strategies for improving operational efficiency across the organization.
- Investigated escalated issues from customers, responding promptly with accurate solutions that satisfied their needs.
- Recommended proactive and remedial action to manage business situations.
- Maintained current understanding of company offerings to better serve customers and team members.
- Met with customers to discuss options for selection of products and services.
- Assisted in sales, customer service and human resources objectives to increase experience and gain broad company perspective.
- Supervised employees and improved individual efficiency by implementing performance metrics and incentives.
- Conducted troubleshooting of database and system errors.
- Collaborated with other managers to plan and direct organizational tasks.
Peek Season Worker
UPS
Alexandria , LA
11.2020 - 01.2021
- Provided customer service by responding to inquiries, resolving complaints, and addressing issues in a timely manner.
- Communicated regularly with supervisors regarding progress of projects and completed tasks.
- Performed regular maintenance tasks such as cleaning equipment, checking supplies, and ensuring proper operation of machinery.
- Inspected outgoing shipments for accuracy before dispatching from warehouse.
- Developed positive customer relationships through friendly greeting and excellent service.
- Assisted in inventory management, ensuring stock levels met demand without excess.
- Collaborated with team members to achieve project milestones within set deadlines.
- Addressed customer needs, responding to specific requests.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
Maintenance Technician
Pro Temp Staffing
Alexandria , LA
09.2020 - 10.2020
- Provided technical support to production staff for machine troubleshooting needs.
- Assisted in the installation of new machinery and equipment.
- Responded promptly to emergency breakdowns at any time during shift hours.
- Conducted electrical repairs on motors, lighting systems, and other related components.
- Ensured proper functioning of facility's HVAC system by performing regular maintenance checks.
- Adjusted machine settings according to manufacturing specifications.
- Diagnosed mechanical problems using visual inspections and test instruments.
- Developed preventative maintenance plans for various types of machinery.
- Replaced defective parts such as bearings, seals, gears, valves.
- Performed preventive maintenance tasks, including lubrication and cleaning of machines and equipment.
- Calibrated instruments used in testing processes to ensure accuracy of results.
- Installed new pumps, compressors, boilers and other mechanical systems.
- Routinely inspected plant equipment for signs of wear or malfunctioning parts.
- Conducted regular safety checks to ensure compliance with OSHA standards.
- Repaired or replaced faulty wiring, switches, relays, and other electrical components.
- Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
- Installed new systems, replacement parts and components to maintain proper operation.
- Read and interpreted equipment and work orders to properly perform required maintenance services.
- Implemented diagnostics to identify failures, determine parts and material requirements and facilitate repairs.
- Maintained clear and safe workspace areas to meet OSHA standards.
- Operated hand and power tools to complete repairs.
- Scheduled preventive maintenance programs to keep equipment in good working condition.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Assembled, installed or repaired electrical or electronic components and pipe systems.
Fire Systems Specialist
Coushatta Casino Resort
Oberlin, LA
01.2020 - 04.2020
- Troubleshooted hardware and software issues for users across multiple platforms.
- Analyzed system performance metrics to identify areas for improvement and implemented solutions accordingly.
- Implemented security policies in compliance with organizational standards.
- Configured firewalls to ensure secure access to corporate resources while allowing legitimate traffic through.
- Monitored server resources for utilization optimization.
- Investigated potential security threats or breaches as they arose.
- Mentored junior staff members on best practices in system administration.
- Maintained up-to-date knowledge of technology trends in order to recommend appropriate upgrades when necessary.
- Developed and maintained documentation regarding systems architecture and related processes.
- Resolved network connectivity issues for both local area networks and wide area networks.
- Maintained problem resolution procedures, tracking QA support to document and address IT deviations and monitor information system performance.
- Installed wiring, cabling and devices to establish, repair and improve network operations.
- Installed and repaired network fiber optic cables, Ethernet cables and other networking cabling and conduits.
- Trained team members and users in newly implemented and emerging technology to enhance business productivity.
Electrical Top Helper
Turner Industries
Ingleside, TX
05.2019 - 09.2019
- Identified potential hazards associated with working with electricity and took appropriate action to mitigate risks.
- Tested electrical circuits to locate shorts or grounds using test meters.
- Performed preventive maintenance on all electrical equipment to extend its life expectancy.
- Troubleshot problems with existing electrical systems and determined necessary repairs or replacements.
- Replaced defective parts such as switches, fuses and circuit breakers when required.
- Inspected completed installations to ensure compliance with applicable codes and regulations.
- Assisted electricians on complex jobs requiring multiple tradespeople.
- Read blueprints, diagrams, schematics to determine work procedures.
- Assisted in the installation of electrical wiring and equipment, such as switches, outlets, circuit breakers, transformers, and motors.
- Followed safety protocols at all times while working with potentially hazardous materials such as live wires or exposed outlets.
- Constructed lighting fixtures from scratch according to customer specifications by cutting wire lengths and connecting them properly to a switch box or other specified locations.
- Repaired faulty wiring in electric motors, transformers and controllers utilizing schematics diagrams.
- Operated various hand tools such as drills, saws, wrenches, safely while performing tasks related to the job.
- Measured and prepared supplies for electrical tasks.
- Connected power cables to circuit breakers or transformers following safety standards.
- Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
- Collaborated with more knowledgeable professionals to grow understanding of principles and construction standards.
- Assisted with electrical installation tasks, added new wiring and adjusted breaker boxes.
- Dug trenches and created holes to pull conduit and install supports.
- Worked in team-based environment to accomplish projects.
- Adhered to company standards and OSHA regulations for work site safety.
- Kept work areas clean, neat and organized for efficient operations.
- Built controllers and panels to complete system installations.
- Demonstrated strong foundation of safety knowledge and implemented industry best practices.
- Installed new electrical components, fixtures and motors.
- Reviewed blueprints and electrical schematics to perform tasks to specifications.
- Verified measurements and made accurate cuts to avoid wasting materials on job sites.
- Examined and tested electrical systems to locate loose connections or other faults and make proactive repairs.
- Identified and located required tools prior to starting each project.
- Operated equipment with strong focus on safety and ground communication.
Process Technician
Plastipak Packaging Inc.
Pineville, LA
11.2017 - 04.2019
- Performed preventive maintenance activities on plant equipment such as lubrication, cleaning, filter changes.
- Identified opportunities for cost savings through improved operating efficiencies or reduction in waste materials.
- Trained new employees on safe work practices within the plant environment as well as machine operation techniques.
- Conducted regular inspections of machinery components to ensure they were functioning properly.
- Ensured compliance with all applicable regulatory requirements related to the manufacturing process.
- Managed inventory levels of raw materials used in the manufacturing process based on projected demand forecasts.
- Performed troubleshooting on automated systems to identify root causes of process issues and implement corrective actions.
- Monitored production processes for compliance with safety regulations, environmental requirements, and operational standards.
- Assisted in the installation of new equipment and ensured proper calibration according to established protocols.
- Analyzed product samples for conformance with specifications using various testing methods and instruments.
- Performed routine maintenance on equipment to ensure optimal performance.
- Maintained accurate records of process parameters, test results, and other relevant data in accordance with company policies.
- Determined and fixed issues with equipment by using electrical troubleshooting methods.
- Performed routine equipment maintenance on nights and weekends to prevent downtime.
- Maintained accurate records of process parameters and production volumes.
- Safeguarded areas from possible equipment fires and notified safety manager regarding job hazards.
- Monitored and adjusted production processes to meet quality standards.
Education
Instrumentation And Electrical Technology
Cenla Louisiana Technical Community College
Oakdale, LA07-2017
Skills
- Records Management
- Security Procedures
- Safety
- First Aid Training
- Facility Maintenance
- Armory and key control
- Equipment Maintenance
- System inspections
- Parts Installation
- Equipment Troubleshooting
- Preventive Maintenance
- Tool management
- Equipment Installation
- Maintenance Scheduling
- Electrical Troubleshooting
- Mechanical Troubleshooting
- Pneumatic Systems
- Workplace Safety
Timeline
Correctional Officer
Bureau Of Prisons
02.2023 - Current
Correctional Officer
GEO
04.2022 - 01.2023
Manager Trainee
Tower Loan
04.2021 - 03.2022
Peek Season Worker
UPS
11.2020 - 01.2021
Maintenance Technician
Pro Temp Staffing
09.2020 - 10.2020
Fire Systems Specialist
Coushatta Casino Resort
01.2020 - 04.2020
Electrical Top Helper
Turner Industries
05.2019 - 09.2019
Process Technician
Plastipak Packaging Inc.
11.2017 - 04.2019
Instrumentation And Electrical Technology
Cenla Louisiana Technical Community College
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