Dalena Calvo
Gainesville,Florida
Summary
Results-driven professional with a drive in legal research and customer interaction. Proven ability to assist in the office with paperwork, and on the sales floor with customers. Versatile and motivated to use communication and strategy to bring success into any environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Advisor
Best Buy
Aventura, Florida
04.2025 - 08.2025
- Showcased product features and benefits to improve customer understanding and satisfaction.
- Assisted customers with product selection and provided knowledgeable recommendations.
- Resolved customer inquiries and concerns with professionalism and empathy.
- Addressed customer requests and concerns with friendly, knowledgeable service to foster positive relationships.
- Handled customer complaints promptly to ensure resolution and maintain customer loyalty.
- Collaborated with team members to ensure efficient store operations.
Legal Assistant Intern
GCC Law Center
Miami, Florida
06.2023 - 08.2023
- Supported attorneys in legal research and document preparation to strengthen case arguments.
- Performed extensive research to prepare for court cases and gathered pertinent case information.
- Analyzed legal statutes and previous court decisions to support case research and strategy development.
- Drafted legal correspondence and documents, enhancing clarity and compliance under attorney supervision.
- Proofread documents for accuracy prior to filing with the court or distribution to opposing counsels' offices.
- Facilitated document production for court filings, ensuring accuracy through redactions and proper formatting.
Education
High School Diploma -
Hialeah Gardens High School
Hialeah Gardens, FL05-2025
Associate of Arts -
Miami Dade College
Miami, FL04-2025
Skills
- Legal research
- Document preparation
- Customer service
- Team collaboration
- Problem resolution
- Attention to detail
- Time management
- Communication skills
- Proofreading
- Microsoft Word
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
Paralegal Certification
Affiliations
Marching Band - Leadership
References
References available upon request.
Timeline
Sales Advisor
Best Buy
04.2025 - 08.2025
Legal Assistant Intern
GCC Law Center
06.2023 - 08.2023
High School Diploma -
Hialeah Gardens High School
Associate of Arts -
Miami Dade College