Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Dalery Romero

Clarksville ,TN

Summary

Dedicated and dynamic, with a proven track record at Nashville Skin for enhancing patient satisfaction through exceptional customer service and efficient charting. Leveraged strong multitasking abilities and a deep knowledge of medications to improve clinic operations. Demonstrates leadership and a robust work ethic, contributing to a team-oriented environment.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

2025
years of professional experience

Work History

Waffle House

Server

Job overview

  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Maximized table turnover rate by managing reservations and seating arrangements.

Nashville Skin

Medical Assistant
02.2021 - Current

Job overview

  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Empowered patients through education on self-management techniques for chronic conditions.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Taught patients about medications, procedures, and care plan instructions.
  • Oriented and trained new staff on proper procedures and policies.
  • Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.

Center for Pulmonary and Sleep Medicine

Medical Assistant
01.2019 - 01.2021

Job overview

  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.
  • Streamlined patient check-in process, reducing administrative burden for medical staff.
  • Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Measured patient pulse oximetry.

Clarksville Cancer Care

Medical Assistant
01.2018 - 01.2019

Job overview

  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Removed IV’s from patients after they completed their chemo treatments
  • Obtained vital signs before and after chemo treatments
  • Administered B12 shots when provider ordered it
  • Administered glucose testing, and urinalysis tests when provider ordered it

Education

Nashville State Community College
Nashville, TN

Associate Degree In Nursing from Nursing

University Overview

Daymar College
Clarksville, TN

Medical Assistant Diploma from Medical Assistant
03.2019

University Overview

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Memory retention
  • Customer service
  • Cleanliness standards
  • Supply restocking
  • Allergy awareness
  • Task prioritization
  • Reliability
  • Multitasking Abilities
  • Team leadership
  • Cool under pressure
  • Problem-solving
  • Excellent communication
  • Team player
  • Reliable and responsible
  • Accountability
  • Can train someone effectively
  • Take constructive criticism
  • Efficient charting and documentation
  • Knowledgeable on several medications
  • Work efficiently in fast-paced environment
  • Answer phones and address patients concerns
  • Educate patients on medications, procedures, and skin conditions to best of my ability

Timeline

Medical Assistant
Nashville Skin
02.2021 - Current
Medical Assistant
Center for Pulmonary and Sleep Medicine
01.2019 - 01.2021
Medical Assistant
Clarksville Cancer Care
01.2018 - 01.2019
Server
Waffle House
Nashville State Community College
Associate Degree In Nursing from Nursing
Daymar College
Medical Assistant Diploma from Medical Assistant

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Dalery Romero