Daleth Valicenti
Hollis,NH
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
19
19
years of professional experience
Work History
Owner's Assistant
Valicenti Pasta Farm
03.2018 - Current
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Organized resources, records and personnel to accomplish aggressive targets.
- Filed paperwork and organized computer-based information.
- Updated and maintained confidential databases and records.
- Answered high volume of phone calls and email inquiries.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
Business Owner
Surrender Boutique
06.2019 - 01.2021
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Financial Sales Representative
Banco Bradesco
01.2005 - 05.2016
- Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Developed comprehensive retirement planning strategies to help clients maximize retirement savings.
- Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
- Developed and maintained strong relationships with clients to maximize satisfaction.
- Developed incentives, achieving sales targets to increase revenue.
- Implemented initiatives to improve customer satisfaction and increase repeat business.
- Represented company at industry events to promote [Product or Service].
- Networked to identify potential new clients and expand geographic territories.
Education
Bachelor of Business Administration -
PUC Minas
Brazil07.2005
Skills
- Verbal Communication
- Time Management
- Listening Skills
- Sales and Marketing
- Teamwork and Collaboration
- Strategic Planning
Languages
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Business Owner
Surrender Boutique
06.2019 - 01.2021
Owner's Assistant
Valicenti Pasta Farm
03.2018 - Current
Financial Sales Representative
Banco Bradesco
01.2005 - 05.2016
Bachelor of Business Administration -
PUC Minas