Daletta Kratzke
Borup,MN
Summary
I am prepared to excel in identifying and securing top talent through collaboration and adaptability in dynamic environments. With over 4 years of experience in interview coordination and candidate assessment, I possess strong problem-solving abilities, a willingness to learn, and developed communication skills. Ready to contribute to team success and achieve positive results by tackling new challenges and advancing Digi-Key's objectives with dedication and enthusiasm. Recognized for success in team leadership and problem-solving, I am creative and motivated in teaching new concepts and best practice strategies. Skilled in training, monitoring, and morale-building to enhance team engagement and boost performance. Dependable, hardworking, detail-oriented professional with the ability to manage multiple tasks and priorities. Successful at overseeing team performance and allocating resources to meet workflow demands. Proficient in using independent decision-making skills and sound judgment to positively impact department success.
Overview
13
13
years of professional experience
Work History
Assistant Store Manager
Tractor Supply Company
11.2021 - Current
- Led daily store operations, ensuring compliance with company standards and policies.
- Trained and mentored new staff, enhancing team performance and customer service skills.
- Developed and implemented merchandising strategies to optimize product visibility and sales.
- Analyzed sales data to identify trends, driving inventory management decisions effectively.
- Oversaw cash management processes, ensuring accuracy in transactions and financial reporting.
- Resolved customer complaints promptly, maintaining high levels of satisfaction and loyalty.
- Coordinated staff schedules to align with peak business hours, optimizing labor costs and productivity.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
Inventory Control Supervisor
Digi-Key
10.2018 - 12.2021
- Complied with company policies, objectives and communication goals.
- Hold weekly team meetings helping stablish and enforced clear goals to keep the team work collaboratively.
- Created training manual for all employees to use as reference guide.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Coach and mentor 30 staff members through constructive feedback to develop long-term career goals.
- Provided ongoing training to address staff needs.
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Realigned workflows with changing business demands by evaluating processes and employee strengths.
- Interviewed, hired and trained new employees for production positions
IC/Product Placement Team Lead
Digi-Key
06.2019 - 10.2020
- Fostered positive employee relationships through effective communication and training.
- Promoted to leadership position in recognition of strong work ethic and demonstrated ability to promote a team work environment.
- Enforced adherence to company policies, answered coworkers' questions and trained new personnel.
- Developed open and professional relationships with team members, enabling more effective issue resolution.
Receiver
Tractor Supply
03.2018 - 12.2019
- Oversaw incoming shipments, ensuring accurate inventory levels and timely processing.
- Coordinated with team members to maintain organized receiving area and enhance workflow efficiency.
- Trained new employees on safety protocols and proper handling of merchandise and hazmat materials.
- Implemented process improvements to streamline receiving operations and reduce delays.
- Unloaded pallets and deliveries and organized products in warehouse.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
Team Lead
Digi-Key
12.2018 - 06.2019
- Fostered positive employee relationships through effective communication and training.
- Promoted to leadership position in recognition of strong work ethic and demonstrated ability to promote a team work environment.
- Enforced adherence to company policies, answered coworkers' questions and trained new personnel.
- Developed open and professional relationships with team members, enabling more effective issue resolution.
Order Fulfillment Specialist
Digi-Key
07.2018 - 12.2018
- Packaged items with appropriate materials to prevent damage during shipping.
- Organized storage of articles in bins, floor, shelves and assigned areas.
- Attended company safety meetings and implemented new measures.
- Used iPick scanner to pick items from bins and complete orders.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
- Unloaded merchandise from delivery trucks quickly and efficiently.
- Palletized merchandise for shipping to other locations
- Operated forklift to elevate or place merchandise in appropriate areas.
- Handled all delegated tasks, including wearhouse re-homing of parts and setting stock levels.
Farm Laborer
Oberg Family Farm
04.2017 - 01.2018
- Operated farm machinery for planting, spraying and harvest.
- Maintained equipment, ensuring optimal performance and longevity.
- Implemented soil management techniques to enhance crop yield quality.
- Monitored weather conditions to inform timely planting and harvesting decisions.
- Cleaned, repaired and maintained farm machinery and tools to keep resources in good working condition.
General Farm Laborer
Nelson Family Farm
10.2013 - 04.2017
- Operated trucks, tractors and other large farm equipment for planting, spraying and harvest.
- Cleaned equipment, maintained supplies and organized tools for use in critical farm operations.
- Maintained and repaired farming equipment to provide consistent usability, prime operational condition and alleviate downtime.
- Checked fields for rocks or other obstacles to prepare land for tilling and physical preparation for spring planting.
- Worked with owner to determine farm needs.
- Trained new staff on operational procedures and safety protocols.
Central Warranty Specialist
RDO Equipment
10.2012 - 03.2013
- Established productive working relationships with team members from 17 different locations in the US and carried out administrative tasks by communicating via email and phone.
- Conducted day-to-day administrative tasks to maintain information files and process paperwork.
- Processed and recorded new claims.
- Modified, updated and processed existing claims.
- Examined claims forms and other records to determine warranty coverage.
- Followed up on potentially fraudulent claims initiated by shop service writers.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
- Generated, posted and attached information to claim files.
Education
Communication & Interpersonal Skills
National Seminars Training
Fargo, ND12.2008
CNA
Moorhead Community Ed
Moorhead, MN03.2008
Realtor's License
Prosource Aka Kaplan
Bloomington, MN03.2006
GED -
Moorhead Adult Ed
Moorhead, MN05.1999
Skills
- Adaptable, Flexible, Friendly and Team Oriented
- Positive attitude, Reliable, Strong Work Ethic and Trustworthy
- Attention to detail, Planning, Coordinating, Self-Motivated and Critical Thinking
- Applicant tracking system, Application and Resumes screening and Recruiting
- In-person and telephone interviewing
- Onboarding processes, Orientation, Leadership, Mentoring, Training and Development
- Safety practices and Quality control
- Issue and conflict resolution
References
Renay Anderson
Accounts Payable Specialist, Digi-Key Thief River Falls MN 800-344-4539 x14588
Lindsey Pepperling
Business Systems Analyst,Digi-Key Thief River Falls MN 218-689-4274
Lindsay Peterson
Inventory Control /Product Placement Specialist, Digi-Key Thief River Falls MN 218-688-2496
Ashley Ryan
Store Manager, Tractor Supply Grand Forks ND 701-746-0391
Ryan Nelson
Former Owner of Nelson Family Farm 701-412-3810
Jim Heng
Former Owner of J&S Farmers Mill 701-205-2497
Timeline
Assistant Store Manager
Tractor Supply Company
11.2021 - Current
IC/Product Placement Team Lead
Digi-Key
06.2019 - 10.2020
Team Lead
Digi-Key
12.2018 - 06.2019
Inventory Control Supervisor
Digi-Key
10.2018 - 12.2021
Order Fulfillment Specialist
Digi-Key
07.2018 - 12.2018
Receiver
Tractor Supply
03.2018 - 12.2019
Farm Laborer
Oberg Family Farm
04.2017 - 01.2018
General Farm Laborer
Nelson Family Farm
10.2013 - 04.2017
Central Warranty Specialist
RDO Equipment
10.2012 - 03.2013
Communication & Interpersonal Skills
National Seminars Training
CNA
Moorhead Community Ed
Realtor's License
Prosource Aka Kaplan
GED -
Moorhead Adult Ed
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