DALEYN BRANDICH
Tampa
Summary
A results-oriented and versatile professional with a wide history in education recruiting, customer service, sales, and event coordination. Most recently, as an Education Recruiter, I successfully created and maintained strong client relationships, found top talent for educational institutions, and managed full-cycle recruitment for teaching and administrative positions. Proven ability to manage sales pipelines, find upsell and cross-sell possibilities, and improve customer satisfaction while maintaining high client retention rates. Excellent communicator, and problem-solver seeking to apply learned skills in an impactful environment.
Overview
11
11
years of professional experience
Work History
National Hiring Manager
Sunbelt Staffing
05.2024 - Current
- Managed the end-to-end recruitment process for education positions, from posting job openings to negotiating offers and onboarding candidates.
- Maintained a gross profit margin of above 53% for all deals.
- Utilized a variety of sourcing methods (job boards, social media, networking events, and referrals) to find qualified candidates for teaching, administrative, and support roles in educational institutions.
- Built and maintained strong relationships with K-12 schools and organizations to understand their staffing needs and provide customized recruitment solutions.
Account Manager
Highland Management Group
08.2023 - 01.2024
- Resolved complex customer issues in a timely manner while maintaining positive relationships with clients
- Identified up-sell, cross-sell, and renewal opportunities to improve customer satisfaction and increase profits
- Provided customer service by answering questions about products or services, processing orders and handling complaints
Server
Bulla Gastrobar
02.2023 - 07.2023
- Prioritized multiple tasks in dynamic environment and stayed calm and composed
- Focused on learning new skills and staying updated with industry changes
- Prepared and served food and beverages to customers
Sales Key Holder
Calzedonia
08.2022 - 12.2022
- Developed and implemented strategies to meet customer service goals
- Analyzed weekly reports to identify trends in sales performance, making recommendations for improvements when necessary
- Opened and closed store by following proper procedures documented in opening and closing checklist
Banquet Coordinator
The Dancing Sail
05.2014 - 12.2021
- Directed and managed banquet functions for 20 through 200 person events
- Provided exceptional service to guests by immediately addressing needs and requests
- Accurately completed end-of-day financial tasks of cash and card transactions daily
Education
Bachelor of Arts - Communication, Criminology
University of South Florida
12.2022
Skills
- Proficient in Bullhorn CRM Software
- Attention to detail
- Internal communications
- Accountability
- Relationship building and management
- Creativity
- Sales solutions
- Onboarding processes
Timeline
National Hiring Manager
Sunbelt Staffing
05.2024 - Current
Account Manager
Highland Management Group
08.2023 - 01.2024
Server
Bulla Gastrobar
02.2023 - 07.2023
Sales Key Holder
Calzedonia
08.2022 - 12.2022
Banquet Coordinator
The Dancing Sail
05.2014 - 12.2021
Bachelor of Arts - Communication, Criminology
University of South Florida
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