Qualified professional with highly goal-oriented nature and proficiency in meeting and exceeding established goals and objectives related to training, selling, education and client relations.
Overview
24
24
years of professional experience
Work History
Real Estate Agent
WGRES
Woodland Hills
12.2023 - Current
Researched current listings available in the area using multiple online resources.
Negotiated purchase agreements and contracts with buyers and sellers.
Managed marketing strategies for properties including advertising campaigns and open houses.
Maintained updated knowledge of local real estate markets.
Coordinated appointments to show homes to prospective buyers.
Ensured all transactions followed state laws regarding real estate practices.
Created detailed property descriptions for use in marketing material.
Responded promptly to client inquiries via phone or email.
Organized promotional materials used in sales presentations.
Provided guidance to clients throughout the entire buying or selling process.
Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
Liaised between buyers and sellers to facilitate negotiations and propel escrow progress.
Communicated with clients to determine property needs and budget constraints.
Promoted property sales through advertisements, open houses and participation in multiple listing services.
Managed real estate transactions from initiation to closing.
Facilitated closing processes between lender, mortgage companies, buyers and sellers.
Established key business relationships within industry by using responsiveness, efficiency and deep knowledge of real estate industry.
Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
Drafted contracts, purchase agreements, closing statements and leases.
Performed administrative duties such as preparing paperwork for listing presentations, tracking sales data and updating internal databases.
Prepared comparative market analysis to estimate properties' value.
Managed sales pipeline by actively following up with prospects and hot leads.
Showed residential properties and explained features, value and benefits of available homes.
Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
Oversaw and negotiated offers for real estate purchases on clients' behalf.
Presented properties to potential buyers and addressed questions.
Scheduled and attended weekly appointments with clients.
Prepared and delivered sales presentations.
Developed and presented purchase offers to sellers for consideration.
Collaborated with escrow companies, lenders and home inspectors to fulfill terms and conditions of purchase agreements.
Explained financial requirements and analytical data to potential buyers and sellers.
Promoted active listings through social media marketing, open houses and newsletters.
Real Estate Agent
Pinnacle Estate Properties
Calabasas
12.2017 - 12.2023
Developed and maintained relationships with clients through networking.
Wrote listings detailing and professionally highlighting property features to increase sales chances.
Liaised between buyers and sellers to provide positive experiences for both parties.
Presented purchase offers to sellers for consideration.
Negotiated, facilitated, and managed real estate transactions.
Marketed and sold property for clients by hosting open houses and advertising online and in print.
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Communicated with clients to understand property needs and preferences.
Maintained connections with clients to encourage repeat business and referrals.
Advertised client properties through websites, social media, and real estate guides.
Reviewed market research data and changed sales plans accordingly.
Advised clients on market conditions and property value for informed decision-making.
Prepared and presented contracts and other legal documents to clients.
Coordinated appointments to show tenants and buyers prospective homes.
Performed home evaluations and developed competitive market analysis for individual homes.
Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
Negotiated contracts with buyers and sellers to maximize customer savings.
Agency Program Coordinator
Northridge Hospital Medical Center
Northridge, CA
09.2021 - 04.2023
Assisted with coordination and design of new processes to increase effectiveness of departmental functions in Nursing Administration
Time & Attendance for all patient care services contract labor staff
Provided weekly agency reports to Senior Leadership
Coordination during traveler selection process and agency billing
Review, interview and on-boarding of travelers from the preferred vendor program
Responsible for the accurate billing and involving of agency personnel of assigned areas
Ensured that the candidate credentials, background check, general and nursing orientation were completed
Assisted with special projects as needed
Collaborated with department manager to identify professional and personal educational or training needs for effective career development
Established and maintained professional, cooperative interpersonal relationships with directors, other staff members and the public as appropriate, while assuring confidentiality of all information.
Utilized appropriate channels of communication
Administrative Coordinator
Northridge Hospital Medical Center
04.2017 - 08.2021
Responsible for providing support to the Clinical Directors and Managers in charge of Critical Care, Emergency Department, Women & Children Services, Nursing Administration and Dialysis
Main task included: editing payroll daily through the TEAM payroll system
Assuring that all the employees are current with certifications and mandatory classes required by the company, keeping track of employees’ attendance and counseling’s
Taking meeting minutes for the director as needed
Currently assisting in the on-boarding of travelers under the supervision of the Agency Program Coordinator.
Maintained office supplies by checking inventory and ordering items.
Composed and edited complex and sensitive correspondence, reports and documents.
Worked with finance department to file receipts and reimbursements.
Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
Access Care Representative
Northridge Hospital Medical Center
09.2007 - 04.2017
Responsible for pre-registering and registering patients for inpatient/outpatient services for Main Admitting, Outpatient Admitting Women’s Center, and Emergency room through the AS400 hospital software providing excellent customer service
Communicated financial obligations to patients and collected fees at time of service.
Responsible for the verification and authorization of insurance benefits, collecting co-payments and other patient liabilities
In charge of ordering supplies and helping manager with special projects
Scheduling cases in Labor and Delivery as needed.
Applied HIPAA privacy and security regulations while handling patient information.
Organized and maintained records by updating and obtaining both personal and financial information from patients.
Obtained necessary signatures for privacy laws and consent for treatment.
Explained various admission forms and policies, acquiring signatures for consent.
Assembled registration paperwork and placed identification bands on patient.
Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations.
Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
Processed patient responsibility estimate determined by insurance at pre-registration.
Reviewed eligibility responses to assess patient benefit level and prepare estimates.
Collaborated with clinical and administrative staff to meet patient needs.
Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
Explained policies, procedures and services to patients.
Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.
Obtained informed consent and payment documentation from patients and filed in system.
Initiated application processes to add patients to assistance programs at bedside and followed through until completion.
Administrative Coordinator
Northridge Hospital Medical Center
09.2005 - 03.2007
Responsible for providing support to the Clinical Director in charge of Critical Care, Telemetry, and CVU Services; editing payroll daily through the Ceridian payroll system, for approximately 200 employees
Assuring that all the employees were current with certifications and mandatory classes required by the company, keeping track of employees’ attendance and counseling’s
In charge of presenting graphs of patient satisfaction for the 3 units on a monthly basis through Avatar software
Editing employees schedules trough RESQ
Taking meeting minutes for the director as needed.
Critical Care Unit Secretary
Northridge Hospital Medical Center
11.2003 - 09.2005
Under the direct supervision of licensed personnel in charge of clerical support and receptionist functions responsible for answering high volume of calls, preparing charts for new patients admissions, ordering office supplies when needed through Corporate Express and Lawson software; translating when needed.
Adhered to HIPAA requirements to safeguard patient confidentiality.
Communicated with patients with compassion while keeping medical information private.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Ordered and maintained supply inventory for medical office.
Routed laboratory or diagnostic results to appropriate staff.
DAA
White Smile Dental
07.2003 - 08.2003
Completed one hundred and sixty hours of work experience
Main functions were: Scheduling appointments, answering phones, pulling charts for next day, posting charts for the day, reviewing patients eligibilities, greeting patients, and billing insurance.
Maintained detailed inventory of supplies and stocked work areas.
Office Clerk
El Proyecto del Barrio
01.2001 - 12.2001
Filing, data entry, handling of multi-lined phones, taking messages for department, interacting with customers and beginning the intake process when department was overwhelmed with volume.
Kept office records organized and supplies well-stocked for optimal team performance.
Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
Managed client communication, scanning documents and distribution of mail.
Strictly adhered to confidentiality protocol regarding client information and documents.
Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
Education
Broker's License -
The Real Estate Academt
08-2024
General Education
Pierce Community College
07.2015
Medical Administrative Assistance -
Bryman College
08.2003
Diploma - General Education
Reseda High School
06.2002
Skills
Contract Negotiation
Recruiting clients
Negotiations expert
Social Media Marketing
Lender relations
Lead Follow Up
Clean Driving Record
Contract Preparation
Leasing and sales
Tech-Savvy
Ca licensed real estate agent
Honest and ethical
Excellent communicator
Sales closing
Experienced entrepreneur
Proficient in the use of computer software (Word, Excel, Power Point, Outlook) Including AS400, TEAM, Lawson and Cerner
Advanced medical terminology
Organization and prioritizing skills
Ability to work effectively with staff and management
Ability to work with minimal direction and supervision
Billing Insurance
Program management
Project coordination
People skills
Policy and procedure improvements
Friendly, positive attitude
Languages
Bilingual – fluent in English and Spanish, both oral and written
Real Estate Portfolio Manager, Real Estate Agent at Florida Best Realty Inc.Real Estate Portfolio Manager, Real Estate Agent at Florida Best Realty Inc.