Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dalia Jaime

La Puente,CA

Summary

High performance in customer service, with a passion for health and beauty. With 6 years of experience impacting positive organizational outcomes through multitasking, eagerness to learn, and a proven track record of quickly adapting to new challenges. Committed to continuous improvement and contributing to team success.

Overview

7
7
years of professional experience

Work History

Japanese Restaurant Manager

Motomaki
11.2021 - 02.2024
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Senior Caregiver

Sunrise Senior Living
08.2022 - 01.2023
    • Monitored clients' overall health and well-being and noted significant changes.
    • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
    • Organized and detail-oriented with a strong work ethic.

Head Bartender

Torchy's Tacos
03.2020 - 06.2022
  • Assisted in event planning and execution, delivering memorable experiences for private parties and corporate functions.
  • Developed specialty drinks to work with menu changes, sustaining customer interest and solid bar revenue.
  • Provided professional services and support in a dynamic work environment.
  • Trained [Number] new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Line Cook/Cashier Trainer

Panda Express
06.2017 - 12.2020
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Boosted employee morale through positive attitude, willingness to assist others when needed.
  • Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.

Education

Master of Science - Nursing

Front Range Community College
Longmont, CO
05.2026

Skills

  • Customer Service
  • Expectation setting
  • Key Performance Indicators
  • Teamwork and Collaboration
  • Customer Relationship Management (CRM)
  • Sales management
  • Multitasking

Languages

Spanish

Timeline

Senior Caregiver

Sunrise Senior Living
08.2022 - 01.2023

Japanese Restaurant Manager

Motomaki
11.2021 - 02.2024

Head Bartender

Torchy's Tacos
03.2020 - 06.2022

Line Cook/Cashier Trainer

Panda Express
06.2017 - 12.2020

Master of Science - Nursing

Front Range Community College
Dalia Jaime