Dalia Mendoza
BRENTWOOD,California
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills. Very hardworking, with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Bilingual Instructional Aide
Knightsen Elementary school district
Brentwood, CA
01.2024 - Current
- Translated oral and written communications from English to Spanish, as well as from Spanish to English.
- Supported students with personalized accommodations, extra assistance and educational assessments.
- Provided support to students and staff in the classroom environment by translating between English and Spanish.
Veterinary Assistant
Tail Wag Inn Veterinary Hospital
Bethel Island, CA
10.2022 - 07.2023
- Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
- Assisted veterinarians in examining animals.
- Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
- Dispensed medications orally or topically as directed by veterinarian.
- Cleaned and sterilized exam rooms between appointments.
- Answered phone inquiries from clients regarding appointment scheduling, services offered.
- Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
- Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
- Organized operating room ahead of procedures and assisted veterinarians during surgeries.
- Ensured that cages were kept clean at all times.
Restaurant Hostess
Chilis Resturant
Antioch, CA
03.2022 - 08.2022
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Greeted customers and escorted them to their tables.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
Education
High School Diploma -
Liberty High School
Brentwood, CA06-2023
Skills
- Bilingual Communication
- Teaching Strategies
- Interpersonal Relationships
- Instructional Materials Preparation
- Creativity and Innovation
- Interpretation Skills
- Problem-Solving
- Team Building
- Elementary Education
- Excellent Communication
- Conflict Resolution
- Adaptability
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Bilingual Instructional Aide
Knightsen Elementary school district
01.2024 - Current
Veterinary Assistant
Tail Wag Inn Veterinary Hospital
10.2022 - 07.2023
Restaurant Hostess
Chilis Resturant
03.2022 - 08.2022
High School Diploma -
Liberty High School
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