Dalia Monsivaiz
Office Manager
2129 Adona Dr. Lomita,CA
Summary
Highly motivated Office Manager with experience of two years. Over 20 years of administrative office, handling all types of front office responsibilities and duties. Seeking to obtain position in which I can use and develop my skills that will offer me the opportunity for growth and advancement in my chosen field.
Overview
7
7
years of professional experience
Work History
Office Manager
Artlab Dentestry
09.2022 - Current
- Daily, weekly and monthly reports, schedules for multiple doctor's update monthly calendars, Answered and screened heavy phone calls and email.
- Performed basic accounting functions including cash reconciliation, daily ledgers reports and deposits.
- Coordinated dental benefits and insurance, dental treatment plans, payment and financial options, collections and billing.
- Managed staff of 12 employee including doctors and hygienist. Coordinated office events and meetings.
- Provided exceptional customer service when addressing patients with fast timely manner.
Benefits Coordinator
Pacific Dental Services- South Bay Region
08.2017 - 09.2022
- Maintain a strong working relationship with patients, doctors, management, vendors and finance.
- Managed reception area, scheduled appointments, answered phone calls and emails.
- Worked effectively to make sure daily schedules ran smooth by ensuring accuracy with eligibility and finances for patients
- Increased overall revenue of dental office by achieving monthly production goals.
- Sales/ marketing
- Managed 7 employees, Assis with staff training, Open and closed office on daily basis.
Education
High School Diploma -
Central High
North Hollywood, CA 05.2001 -
Skills
Detail oriented, great organization skills, with the ability to meet deadlines, strategic planning, budgeting financials and processing computer literate Customer service and client relations, credit and collections, statement and billing Sales experience, team player, Quick learner, Bilingual (English/ Spanish )
Timeline
Office Manager
Artlab Dentestry
09.2022 - Current
Benefits Coordinator
Pacific Dental Services- South Bay Region
08.2017 - 09.2022
High School Diploma -
Central High
05.2001 -
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