Dalia Nassereddine
Dearborn Heights,MI
Summary
Applied my passion for being a nurse by getting a certification in Medical assistant, Phlebotomy Tech (CPT), and EKG Tech. A hardworking and passionate job seeker with strong organizational skills, Ready to help the team achieve company goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Volunteer
American Red Cross Blood Donation Center
11.2022 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Phlebotomy Technician
Great Lakes Medical Laboratory
01.2022 - 11.2022
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Logged patient information and recorded results into system.
Medical Assistant /Receptionist /Manager
MG URGENT CARE
12.2019 - 05.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Verified patient insurance coverage and collected required co-payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Cashier /Customer Service
Lebon Sweets
01.2016 - 05.2018
- Resolved customer complaints and maintained clean and tidy checkout area.
- Met customer service goals and exceeded customer expectations.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Education
Bachelor of Science in Nursing - Nursing
Arizona College of Nursing
Southfield, MI08.2025
Skills
Excellent communication
skills
Performs very well under
pressure
Friendly with patients
Passionate and committed
to the job
Certification
- CMA - Certified Medical Assistant
- PT - Phlebotomy Technician
- CET - EKG Technician
Languages
Arabic
English
Timeline
Volunteer
American Red Cross Blood Donation Center
11.2022 - Current
Phlebotomy Technician
Great Lakes Medical Laboratory
01.2022 - 11.2022
Medical Assistant /Receptionist /Manager
MG URGENT CARE
12.2019 - 05.2021
Cashier /Customer Service
Lebon Sweets
01.2016 - 05.2018
Bachelor of Science in Nursing - Nursing
Arizona College of Nursing