Dalia Romero
Glendora,CA
Summary
Dynamic Assistant Project Manager with a proven track record at Jacobsson Engineering Construction, adept in project planning and scheduling. Demonstrated ability to enhance customer satisfaction and streamline processes, leading a team of 7-10 with a focus on purchasing and procurement. Excelled in maintaining rigorous financial accuracy and project monitoring, driving successful project completions under stringent budgets.
Overview
8
8
years of professional experience
Work History
Assistant Project Manager
Jacobsson Engineering Construction
Thousand Palms, CA
08.2021 - 09.2024
- Assisted in the change order process by reviewing requests for changes to specifications or budgetary allowances before submitting them for approval.
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
- Partnered with project team members to identify and quickly address problems.
- Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
- Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
- Planned, monitored and analyzed project costs to meet financial goals.
- Monitored project progress, identified risks and took corrective action as needed.
- Maintained a safe working environment by enforcing compliance with safety standards, protocols, and regulations at all times.
- Led team meetings to assess project progress and plan appropriately to meet delivery targets.
- Generated weekly and monthly status reports for helpful progress tracking.
- Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
Home Appliance Assistant Manager
Sears
Long Beach, CA
02.2017 - 05.2021
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Maintained brand standards
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Coach managing team of 7-10 people
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Drove customer surveys to meet and exceed company goals.
- Monitored and helped drive store KPI's such as top line sales, credit share, financing and customer reviews.
Education
High School Diploma -
Ulysses S Grant
Valley GlenSkills
- Project Monitoring
- Project Planning
- Project Scheduling
- Purchasing and procurement
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Project Manager
Jacobsson Engineering Construction
08.2021 - 09.2024
Home Appliance Assistant Manager
Sears
02.2017 - 05.2021
High School Diploma -
Ulysses S Grant