Dalia Trejo
Brownsville,TX
Summary
Able to follow orders, demonstrate initiative, attention to detail and ability to work well in a team environment. Able to demonstrate professionalism always, possess leadership skills and make timely decisions ensure task is completed in a timely manner. I am a self-motivated individual who always has a positive attitude, always smiling, and very responsible. I am humbly seeking an opportunity to serve this great company at your location. Results-oriented professional driven to maximize business through referrals and sales. Enthusiastic individual with professional and neat appearance accustomed to providing manicures and nail designs to clients of all ages. Dynamic manicurist with distinguished knowledge and commitment to maintaining excellence for any number of customers. Skilled at cultivating and maintaining relationships with customers. Successful at increasing profits and repeat customer numbers.
Overview
22
22
years of professional experience
Work History
Nail Technician/Nail Artist
Glow Beauty Studio
02.2024 - 06.2024
- As a nail technician i was responsible to providing manicure and pedicure to the clients, and provide the best service possible
- Responsibilities: Performing manicures and pedicures, applying gel and acrylic nail extensions, cleaning and sanitizing tools and equipment , Proving excellent customer service
- Keeping up with nail trends and techniques.
- Educating the clients on proper nail care
- Answering the phone calls, arrange the appointments, process different methods of payment as (Zelle)( Cash App) (Credit Card).
Youth Care Worker
Southwest Key Program
07.2015 - 01.2020
- I was in the company since July 2015 as a youth care worker at Casa Presidente
- And then transferred to Casa Esperanza (staff secure)
- I have provided, daily excellent customer service to all the youth of various ages that arrive to the location
- Assisting in keeping the peace and have conducted all duties associated with a YCW at the facility
- Constantly and vigilantly being observant to ensure the safety of the youth
- I have assisted with various duties such as; intake of arriving of youth, physical education, clean-up on all needing areas, fly-outs, witness in medical, clothing, inventory, issuing new clothes to arriving youths and the changing of clothes existing youth at the facility
- Insure help at outings from medical, clinical, church, and dance
- Incident report writing and escorting the youth to the appropriate classrooms and community meetings with the youth.
Sales Agent
Fred Loya Insurance Agency
01.2003 - 01.2004
- Responsible for sales of an automobile insurance to new customers and explain the coverage in detail of the vehicle insurance policy step by step until full acknowledgement from the customers
- Intake of biographical personal information, current physical address and customer’s vehicle identification number (VIN) and photos of the vehicle to created new insurance policies files
- Obtain customer credit report and driving score history to determine their cost of coverage insurance of policy
- Provided Fred Loya Insurance policy information of coverage to customers prospects either in person or by phone.
Cashier Clerk
Lopez Supermarket, INC.
06.2002 - 01.2003
- Cash register currency inventory of total amount at the beginning of shift and close out of ending shift
- Process different methods of payment (U.S or Mexican pesos currency, credit card, debit, personal banking checks, food stamps, WIC) Supervised and trained new personnel, demonstrated an orientation of responsibilities
- Promoted a positive public relation image, employing tact, and problem-solving needs to the customers satisfaction.
Education
Salon and Spa Institute
01.2022
James Pace High School
Brownsville, Texas01.2002
Marine Corps Reserve Office Training Course (M.C.J.R.O.T.C)
01.2002
Skills
- Team and Collaboration
- Ability to perform various clerical tasks such as filling, sorting, copying and typing
- Knowledgeable in operating telephone, fax, scanner, calculator, printer, and copier devices
- Basic understanding of computer software such as desktop and laptop
- Money Management Assistance
- Active Listening
- Communicate verbally in English and Spanish
- Creative design
- Schedule Maintenance
- Promotional planning
- Customer Service
- Inventory controls
- Financial Administration
- Product Upselling
- Customer Education
- Product Knowledge
- Appointment management
- Team Collaboration
- Problem-solving skills
- Verbal and written communication
- Training and coaching
- Operations leadership
- Time Management
- Proficient in [Software]
- Sales proficiency
- Service Promotion
Timeline
Nail Technician/Nail Artist
Glow Beauty Studio
02.2024 - 06.2024
Youth Care Worker
Southwest Key Program
07.2015 - 01.2020
Sales Agent
Fred Loya Insurance Agency
01.2003 - 01.2004
Cashier Clerk
Lopez Supermarket, INC.
06.2002 - 01.2003
Salon and Spa Institute
James Pace High School
Marine Corps Reserve Office Training Course (M.C.J.R.O.T.C)
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