Summary
Overview
Work History
Education
Skills
Certification
Academic Contributions
Personal Information
Timeline
BusinessDevelopmentManager
Daliah Bryant

Daliah Bryant

Sanford ,FL

Summary

I have over 20 years of experience in Emergency Service Operations, Safety, Security, and Public Health emergency response. My experience includes Department of Defense emergency response within various settings of an active war zone. I have supported non-profit, state, federal, and local government agencies in law enforcement, public safety operations, and emergency management. I have provided advice and guidance to many corporations throughout the country, and throughout the state of Florida. As a traveling health and safety instructor, I have supported and taught children and adults in general and specialized subjects for over 15 years. As a registered pharmacy technician, I have worked within a specialty pharmacy and provided assistance to the public, serving under different public safety titles.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Pharmacy Technician / State Registered

Pharmaceutical Associates Inc./ Contractor
Orlando, Florida
02.2025 - Current

University Behavioral Hospital and Behavioral Center: Utilizing automated OMNICELL technology, dispensing cabinet inventory, and stocking. Hospital Omnicell 1- to 3-tier automatic dispensing cabinets, totaling over 300 slots/drawers.

  • Monitored inventory levels of commonly used drugs and placed orders when necessary.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Collaborated with other healthcare professionals to ensure optimal patient care.
  • Organized work areas so that everything was easily accessible when needed.
  • Restocked shelves with new supplies of medications as needed.
  • Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
  • Managed filing of prescriptions, both electronically and manually.
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
  • Verified accuracy of medication labels before they were dispensed to customers.
  • Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
  • Managed medication inventory, including ordering and restocking medications as necessary.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Ordered drugs from wholesalers as needed and maintained records of incoming shipments.

Pharmacy Technician/Private Contractor

A2A Logistics / Remote Administrative
Fayettevile , NC
06.2022 - Current
  • Compiled data for statistical analysis and reporting purposes.
  • Provided assistance with special projects as assigned by management team members.
  • Monitored email accounts regularly and responded appropriately within established timeframes.
  • Compiled daily activity logs and updated records with pertinent information on a regular basis.
  • Coordinated travel arrangements, including flights, hotels, car rental reservations, and ground transportation.
  • Performed data entry tasks including entering financial transactions into the company's accounting system.
  • Maintained inventory of office supplies ensuring stock levels are sufficient for daily operations.
  • Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
  • Answered incoming calls promptly and professionally; provided callers with accurate information or directed them to appropriate departments and personnel when necessary.
  • Monitored office inventory to maintain supply levels.

Pharmacy Technician / State Registered

Actalent/ Contractor/ Walmart Specialty Pharmacy
Orlando , FL
01.2025 - 06.2025
  • Entered data into computer systems to maintain accurate records of medications prescribed and dispensed.
  • Assisted pharmacists in providing pharmaceutical care services to patients.
  • Verified insurance coverage.
  • Entered patient and medication information into pharmacy software systems with a high attention to detail.
  • Transmitted claims to insurance companies.
  • Supported pharmacy operations by answering phone calls and directing queries appropriately.

Pharmacy Technician / State Registered

Walgreen Pharmacy Operations & Distribution Center
Orlando , Florida
06.2024 - 01.2025
  • Assisted pharmacists in filling prescriptions accurately and efficiently.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Monitored prescription refill requests and communicated with patients regarding their status.
  • Entered patient and prescription information into pharmacy software systems with high attention to detail.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Managed the filing of prescriptions electronically.
  • Provided education materials about medications to patients upon request.
  • Provided exceptional customer service, addressing patient questions and concerns with empathy.

Substitute Teacher

Kelly Educational Services
Polk & Orange County, Florida
10.2010 - 08.2022
  • Providing instruction and guidance in various academic subjects within Orange and Polk County schools.
  • Teaching Pre-k through K-12.
  • Technical College Medical Training: Providing instructional support, guidance, safety, and security.

Emergency Management Communications Specialist

Orange County Public School Board
Orlando, FL
02.2012 - 09.2014
  • Provided emergency response communications and monitoring for over 300 assigned district locations.
  • Monitoring and recording security and emergency activities.
  • Acted as a liaison between schools and various public and private entities, managed surveillance operations, tracking computerized devices and monitoring asset threat vulnerability.
  • Utilizing critical knowledge, skills, and abilities throughout various emergency service activities.

Communications Training Officer/ Communications Specialist

Greater Orlando Aviation Authority
08.2007 - 09.2009
  • Public Safety/ Police, Fire, & Medical Emergency Communications.
  • Various computer automation tasks and operations/logistics duties supporting an integrated communications center with an International Airport.
  • Provided security support operations to agencies such as FBI, US Marshals, Transportation Security Administration, FAA, GOAA airport contracted security and airlines.
  • Training and monitoring communications and support personnel for a six-month evaluation period.
  • Advanced Emergency Medical Dispatching and Training.
  • Aircraft Alert monitoring, recording, and legal documentation.
  • Logistics and Clerical duties supporting all tasks including teletype communications.

Emergency Management Communications Officer

North Carolina State Department
01.2007 - 08.2008
  • Forensic Rehabilitation Hospital/Prison Command and Hospital Emergency Management Operations.
  • Duties included lockdown, mutual aid emergency response, patient monitoring, and hospital emergency operations and response.
  • Storage and monitoring weapon lockboxes, monitoring blood bank, CCTV cameras, and alarms.
  • Hospital has 287 beds.

Infrastructure Security Technician/ Operations Specialist

Halliburton/Kellogg Brown & Root
Baghdad, Iraq
02.2004 - 12.2005
  • Assigned to Bagdad Transition Center/BIAP supporting the Department of Defense, escorting and planning force protection for expiate and US Military personnel traveling through Camp Victory/Freedom.
  • Supporting Armed Forces and Iraqi Police.
  • Various security duties enforcing National Security Policy and Procedures to protect personnel in high-risk environment/war zone.
  • Writing reports and field emergency and non-emergent medical care.

Public Safety Communications Specialist/Police & Security Training Coordinator

North Carolina State University
Raleigh, NC
07.2004 - 02.2005
  • Public Safety and Security Operations duties included training Public Service and Police to monitor campus emergency systems and emergency activities.
  • Prioritizing and assigning personnel to emergency and non-emergency incidents.
  • Office duties and legal documentation.

Public Safety /Police Emergency Communications Technician

Casselberry Police
Casselberry, FL
01.1999 - 10.2001
  • Emergency Services Police Dispatcher: Receiving emergent and non-emergent request for assistance.
  • Prioritizing and assigning public safety personnel to all incidents requesting for aid.

Emergency Medical Technician /Patient Care Technician

Pediatric Services of America
Orlando, FL
06.1997 - 11.1999
  • Providing daily medical care and transport for medically needy and disabled children.
  • Tube feeding, physical therapy assistance, medication assistance, and all clinical duties providing care to children 4 weeks to 12 years old.
  • Medical equipment assembly and patient monitoring.
  • Medical care documentation.

National Registry Emergency Medical Technician

Rural Metro Ambulance Services
Orlando, FL
08.1997 - 01.1999
  • Emergency and Non-Emergency Medical Services.
  • Patient transportation and care.
  • Medical assessment and documentation.
  • Equipment inventory, Emergency Vehicle Operations.

Scheduler/Logistic Operations/Call and Dispatch

American Ambulance
  • Company Overview: Non-Emergency/Emergency Operations and Logistics. Basic /Advanced/Critical Care Transportation Services. Contract Support Scheduler: UF Hospital/University of Florida Health Care Systems HCA/Hospital Corporation of America Health Systems, Orlando Health, Systems and Advent Health Systems.
  • My tasks include patient transportation and patient care when working in the field as an Emergency Medical Responder II supporting all units in need of assistance.
  • Medical advice includes triaging prioritizing request for medical transportation.
  • Effectively communicating and documenting requests for service, collecting patient information, triaging and prioritizing information.
  • Informing and Updating field units, facilities, hospitals, and personnel, utilizing various electronic notification tools.
  • Data entry and verification, mapping, call classification and prioritization.
  • Non-Emergency/Emergency Operations and Logistics. Basic /Advanced/Critical Care Transportation Services. Contract Support Scheduler: UF Hospital/University of Florida Health Care Systems HCA/Hospital Corporation of America Health Systems, Orlando Health, Systems and Advent Health Systems.

Education

Master of Science - Medical Education

Nova Southeastern University/ NOVA
01.2024

Bachelor’s Degree - Liberal Studies

Barry University
12.2019

Associate in Applied Science - Criminal Justice

Thomas Edison State University
09.2017

Skills

  • Communication and problem-solving
  • Team collaboration
  • Pharmacy software
  • Effective communication
  • Pharmacy operations
  • Situational awareness
  • Ability to remain calm in stressful situations
  • Adaptability
  • Decision making
  • Interpersonal skills
  • Written communication
  • Verbal communication
  • Time management
  • Crisis negotiation
  • Chain of command notification
  • Presentation skills
  • Research skills
  • Designing curricula
  • Evaluating and assessing
  • Pharmacy software proficiency
  • Operations support
  • Procedure reviewing and interpretation
  • Multi-tasking
  • Planning and organizing logistics
  • Knowledge in government and non-government operations
  • Various computer hardware systems and software programs

Certification

  • Compassion Fatigue Therapist
  • Compassion Fatigue Educator
  • Certified Field Traumatologist
  • American Red Cross Instructor
  • American Heart Association Instructor
  • Registered Pharmacy Technician/Pending national certification
  • Nursing Assistant
  • Emergency Medical Technician

Academic Contributions

Stillness Recovers, Bryant, Daliah, be Still: Vol. 6, Article 14, 2022, https://nsuworks.nova.edu/bestill/vol6/iss1/14

Personal Information

Timeline

Pharmacy Technician / State Registered

Pharmaceutical Associates Inc./ Contractor
02.2025 - Current

Pharmacy Technician / State Registered

Actalent/ Contractor/ Walmart Specialty Pharmacy
01.2025 - 06.2025

Pharmacy Technician / State Registered

Walgreen Pharmacy Operations & Distribution Center
06.2024 - 01.2025

Pharmacy Technician/Private Contractor

A2A Logistics / Remote Administrative
06.2022 - Current

Emergency Management Communications Specialist

Orange County Public School Board
02.2012 - 09.2014

Substitute Teacher

Kelly Educational Services
10.2010 - 08.2022

Communications Training Officer/ Communications Specialist

Greater Orlando Aviation Authority
08.2007 - 09.2009

Emergency Management Communications Officer

North Carolina State Department
01.2007 - 08.2008

Public Safety Communications Specialist/Police & Security Training Coordinator

North Carolina State University
07.2004 - 02.2005

Infrastructure Security Technician/ Operations Specialist

Halliburton/Kellogg Brown & Root
02.2004 - 12.2005

Public Safety /Police Emergency Communications Technician

Casselberry Police
01.1999 - 10.2001

National Registry Emergency Medical Technician

Rural Metro Ambulance Services
08.1997 - 01.1999

Emergency Medical Technician /Patient Care Technician

Pediatric Services of America
06.1997 - 11.1999

Scheduler/Logistic Operations/Call and Dispatch

American Ambulance

Master of Science - Medical Education

Nova Southeastern University/ NOVA

Bachelor’s Degree - Liberal Studies

Barry University

Associate in Applied Science - Criminal Justice

Thomas Edison State University