DALIAS OGETANGE
Attendant Counselor
spokane,WA
Summary
Professional health care provider with strong background in delivering compassionate and efficient home care services. Skilled in patient assistance, medication management, and daily living support. Known for excellent teamwork, adaptability, and commitment to achieving optimal patient outcomes. Reliable and responsive to evolving care needs, ensuring high standards and positive results. I m also an Accomplished HVAC Technician with strong knowledge of and Hvac Controls with 14+ years of experience in equipment start-up and troubleshooting. Collaborates well with co-workers.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Attendant Counselor 2
DSHS Dept Of Social And Health Services,SOLA 1
09.2024 - 04.2025
- Enhanced patient comfort by providing attentive personal care and assistance with daily living activities.
- Increased patient satisfaction with care services by consistently going above and beyond expectations in addressing concerns or requests promptly.
- Provided emotional support for both patients and their families during difficult periods of adjustment or transition.
- Demonstrated flexibility in adapting caregiving techniques according to each patient''s unique abilities, limitations, and preferences.
- Assisted patients with meal preparation, ensuring proper nutrition and adherence to specific dietary guidelines.
- Ensured patient confidentiality and privacy at all times, adhering to all relevant regulations and policies.
- Exhibited cultural competency in providing care for diverse populations, understanding the importance of respecting individual beliefs, preferences, and values.
- Improved patient well-being by monitoring vital signs and reporting any changes to healthcare professionals.
- Supported patients'' physical health with regular exercise routines and mobility assistance, promoting independence and overall wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided safe mobility support to help patients move around personal and public spaces.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted patients with self-administered medications.
Direct Support Professional
Ambtions of Washington
06.2024 - 08.2024
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
- Maintained clean, safe, and well-organized patient environment.
- Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
- Improved clients' daily living skills with hands-on teaching and encouragement, promoting independence.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Assisted with personal care tasks, respecting clients' dignity and promoting self-reliance.
Direct Support Professional
Sycamore Glen Assisted Living
01.2024 - 05.2024
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
Live-In Caregiver
Brightstar Care Adult Family Home
11.2022 - 01.2024
- Provided emotional support for both clients and their families during difficult times or transitions in care arrangements.
- Enhanced clients'' quality of life by providing compassionate and attentive care.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported clients in maintaining independence by assisting with daily activities such as personal grooming, mobility, and meal preparation.
- Enhanced nutritional intake of clients by preparing healthy meals according to dietary restrictions or preferences.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted with daily living activities, running errands, and household chores.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Conducted ongoing assessments of client needs in order to adjust care plans accordingly or bring attention to potential issues requiring further evaluation from healthcare providers.
- Monitored clients' overall health and well-being and noted significant changes.
- Transported clients to and from medical appointments with safety and efficiency.
Live-In Caregiver
Vision Adult Family home
07.2022 - 11.2022
- Maintained a clean, safe living environment for clients by performing housekeeping tasks such as laundry, cleaning, and organizing household items.
- Enhanced nutritional intake of clients by preparing healthy meals according to dietary restrictions or preferences.
- Administered medications accurately and timely, ensuring proper dosages for optimum client health.
- Promoted clients'' physical and mental health by engaging them in appropriate exercises and recreational activities.
- Established trust with clients and their families through effective communication, empathy, and professionalism.
- Supported clients in maintaining independence by assisting with daily activities such as personal grooming, mobility, and meal preparation.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
HVAC R- Technician
KBR Inc
Camp Lemonnier,United States Naval Base Djibouti , Djibouti City
03.2022 - 05.2022
- Assists Hvac teams by developing and implementing common work processes and procedures
- And provides other management and administrative assistance as required by the leadership
- Maintains outstanding performance on daily service calls
- Troubleshoot breakdowns and repair malfunctioning HVAC systems and components; utilize measuring and testing instruments
- Deliver outstanding customer services as the main points of contact for project inquiries; achieved 100% quality service rating in random client surveys
- Routinely work overtime, weekends, and holidays to ensure complete customer satisfaction
- In-depth knowledge of the HVAC-R Work Instructions, SOP, CMSOW, and SOW
- Consistently plan and delegate duties to ensure proper work distribution, staffing, and space for best performance of duties in the absence of the Designated Hvac Foreman
- Coordinated DCMA and COR audits without any discrepancy
- Service and repair domestic electrical and/or gas appliances such as clothes washers, refrigerators, stoves, and dryers
- Replace worn and defective parts such as switches, bearings, transmissions, belts, gears, circuit boards, or defective wiring
- Level refrigerators, adjust doors, and connect water lines to water pipes for ice makers and water dispensers, using hand tools.
HVAC-Foreman
KBR Inc,
Erbil US Military-Air-Base Kurdistan , IRAQ
11.2020 - 04.2021
- Provides leadership to cause the creation of processes required to fully execute the requirements of services and responsible for the execution of HVAC mechanical services, quality, and cost
- Directs the activities of HVAC mechanics
- Installs, services, and repairs environmental control and other commercial establishments, utilizing knowledge of refrigeration theory, pipefitting, and structural layout
- Mounts compressors and condensers units on platform or floor uses hand tools and follows blueprints or engineering specifications
- Fabricates assembles and installs ductwork and chassis parts using portable metalworking tools and welding equipment
- Connects motors, compressors, temperature controls, humidity controls, and circulating ventilation fans to control panels and connects control panels to the power source
- Solves disputes between workers
- Ensured consistent adherence to safety regulations and maintain work orders compliance
- Responsible to do paper works for Technical Inspection and PM IAW LOTD
- Responsible to do all property and non-property inventories100%
- Coordinates DCMA and COR audits
- Service and repair domestic electrical and/or gas appliances such as clothes washers, refrigerators, stoves, and dryers
- Replace worn and defective parts such as switches, bearings, transmissions, belts, gears, circuit boards, or defective wiring
- Level refrigerators, adjust doors, and connect water lines to water pipes for ice makers and water dispensers, using hand tools.
HVAC-R Technician
KBR Inc.
Camp Manion-Al-Taqaddum US Military Air Base, Iraq
08.2016 - 03.2020
- Al Taqaddum-US-Air Base, IRAQ
- Assists Hvac teams by developing and implementing common work processes and procedures
- And provides other management and administrative assistance as required by the leadership
- Maintains outstanding performance on daily service calls
- Troubleshoot breakdowns and repair malfunctioning HVAC systems and components; utilize measuring and testing instruments
- Deliver outstanding customer services as the main points of contact for project inquiries; achieved 100% quality service rating in random client surveys
- Routinely work overtime, weekends, and holidays to ensure complete customer satisfaction
- In-depth knowledge of the HVAC-R Work Instructions, SOP, CMSOW, and SOW
- Consistently plan and delegate duties to ensure proper work distribution, staffing, and space for best performance of duties in the absence of the Designated Hvac Foreman
- Coordinated DCMA and COR audits without any discrepancy
- Service and repair domestic electrical and/or gas appliances such as clothes washers, refrigerators, stoves, and dryers
- Replace worn and defective parts such as switches, bearings, transmissions, belts, gears, circuit boards, or defective wiring
- Level refrigerators, adjust doors, and connect water lines to water pipes for ice makers and water dispensers, using hand tools.
HVAC R Technician
DynCorp International
Camp Dwyer,US Marine Base in Helmand Province, Iraq
09.2014 - 05.2016
- Assists Hvac teams by developing and implementing common work processes and procedures
- And provides other management and administrative assistance as required by the leadership
- Maintains outstanding performance on daily service calls
- Troubleshoot breakdowns and repair malfunctioning HVAC systems and components; utilize measuring and testing instruments
- Deliver outstanding customer services as the main points of contact for project inquiries; achieved 100% quality service rating in random client surveys
- Routinely work overtime, weekends, and holidays to ensure complete customer satisfaction
- In-depth knowledge of the HVAC-R Work Instructions, SOP, CMSOW, and SOW
- Consistently plan and delegate duties to ensure proper work distribution, staffing, and space for best performance of duties in the absence of the Designated Hvac Foreman
- Coordinated DCMA and COR audits without any discrepancy
- Service and repair domestic electrical and/or gas appliances such as clothes washers, refrigerators, stoves, and dryers
- Replace worn and defective parts such as switches, bearings, transmissions, belts, gears, circuit boards, or defective wiring
- Level refrigerators, adjust doors, and connect water lines to water pipes for ice makers and water dispensers, using hand tools.
Acting HVAC-Foreman
DynCorp International
Shindand Air Base Herat Province, Afghanistan
12.2013 - 10.2014
- Achieved ahigh ratio of customer satisfaction and lowest rate of repeat service calls for initial installation
- Prepared and distributed all HVAC Department Daily Work Progress Reports
- Carried out varied parts and system repairs, services, and restorations with faultless results
- Worked effectively and efficiently to deliver high-quality restorations within necessary deadlines
- Managed on-location activities and field trips with meticulous attention to participant safety
- Maintained continued adherence to printing health and safety regulations for reduced risk and optimized productivity.
HVAC R Technician
DynCorp International
Camp Leatherneck , United States Marine Corps Base, Afghanistan
11.2011 - 12.2013
- DynCorp international – Camp leatherneck, Afghanistan
- Tested, troubleshot, and repaired systems by identifying malfunctions and replacing parts and components
- Read diagrams, specifications, drawings, blueprints, and schematics
- Participated in numerous professional development activities to update knowledge and increase service/repair capabilities
- Demonstrated exceptional time management skills; organized and prioritized high volume of work orders to ensure maximum quality and service to customers
- Assessed customer service needs; repaired and installed appropriate components
- Traveled extensively throughout the assigned region to provide prompt service to new and existing customers
- Maintained professional customer relationships, communicating complex information to update customers on project status
- Organized and monitored all tasks related to HVAC equipment installation to include all duct fabrication, equipment installation, and equipment repairs
- Service and repair domestic electrical and/or gas appliances such as clothes washers, refrigerators, stoves, and dryers
- Replace worn and defective parts such as switches, bearings, transmissions, belts, gears, circuit boards, or defective wiring
- Level refrigerators, adjust doors, and connect water lines to water pipes for ice makers and water dispensers, using hand tools.
Facilities Maintenance Assistant Supervisor
Cool Plus ltd
Nairobi, Kenya
02.2009 - 11.2011
- Effectively supervised and participated in the installation, maintenance, and repair of air conditioning systems; Delegated tasks, ensuring on-time and accurate completion in accordance with blueprints or written instructions Reviewed operating reports for content and reported compliance
- Assisted management in the identification of client/customer needs and the development of appropriate work processes to meet identified needs Ensured completion of all required reports Job tasks, correctly performed, impacted indirectly on profitability.
Education
Diploma - Refrigeration And Air-Conditioning
Gusii Training institute of Technology
2007
Skills
- Mental Health Specialist
- Nurse Delegation Specialist
- 75 Hours of DSHS Approved basic Training
- Nursing Assistance Registration ( NAR )
- Dementia Specialist
- EPA 608 certified universal
- Quality Focused
- Piping And brazing
- Preventive Maintenance
- Proper Operation, Use, and Storage of Trade
- Tools, Equipment, and materials
- Proper methods and techniques used in skilled
- Heating ventilating and air conditioning, and
- General maintenance and repairs
- Dementia Specialist ,
- Home Care Aid (HCA)
- Registered Certified Nursing Assistant (CNA)
Accomplishments
- Promoted to HVAC Foreman after 4 years of work with KBR Inc
- And completed multiple professionaldevelopment trainings to keep my knowledge current and increase service and repair skills
- Appointed by
- Facility supervisor to be the main point of contact for HVAC Inquiries
Certification
EPA -608-Universal Certified Technician CUSTOM
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
John Cage
Languages
English
Full Professional
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPaid time offWork from home optionHealthcare benefits401k matchStock Options / Equity / Profit SharingPaid sick leaveTeam Building / Company RetreatsPersonal development programsTimeline
Attendant Counselor 2
DSHS Dept Of Social And Health Services,SOLA 1
09.2024 - 04.2025
Direct Support Professional
Ambtions of Washington
06.2024 - 08.2024
Direct Support Professional
Sycamore Glen Assisted Living
01.2024 - 05.2024
Live-In Caregiver
Brightstar Care Adult Family Home
11.2022 - 01.2024
Live-In Caregiver
Vision Adult Family home
07.2022 - 11.2022
HVAC R- Technician
KBR Inc
03.2022 - 05.2022
HVAC-Foreman
KBR Inc,
11.2020 - 04.2021
HVAC-R Technician
KBR Inc.
08.2016 - 03.2020
HVAC R Technician
DynCorp International
09.2014 - 05.2016
Acting HVAC-Foreman
DynCorp International
12.2013 - 10.2014
HVAC R Technician
DynCorp International
11.2011 - 12.2013
Facilities Maintenance Assistant Supervisor
Cool Plus ltd
02.2009 - 11.2011
Diploma - Refrigeration And Air-Conditioning
Gusii Training institute of Technology
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