

With 7+ years of experience as a Senior Technical Support Specialist at DP Blog Team, a leading provider of technical support and maintenance, remote assistance, and network security solutions for WordPress and e-commerce platforms. Consistently delivering high-quality service and ensuring customer satisfaction. Actively pursuing opportunities to enhance skills and knowledge in ethical hacking, penetration testing, vulnerability analysis, and security toolkits. Holding relevant certifications such as CEH, ICCA, eJPT, and the Google Cybersecurity Certificate. Recently attended a multi-cloud training bootcamp and successfully completed various CTF challenges, achieving top 1% ranking on the TryHackMe platform.
Excellent task management, parallel projects simultaneously
Kali Linux, Metasploit, Burp Suite, Nessus, ZAP
Linux CLI, SQL, Python
AWS, GCP, Azure
Proficient in translating information from technical to executive/management terminology
SIEM Tools, Splunk, Chronicle
Wireshark, tcpdump
Linux - Ubuntu, Debian,Parrot, Kali, Microsoft Windows Server 2008, 2012, 2016, Windows 8, 10,11
Strong troubleshooting, analytical and problem solving skills
A fast learner, able to understand new ideas and concepts quickly
A team player and leader, capable of integrating with and developing effective work-groups
Excellent verbal & written communication skills
Ability to produce technical reports
Good interpersonal skills, self-motivated
Intelligent, creative, innovative, sharp minded
Experience in large organization with multiple Independent Business Units
Proven work experience in remote and challenging locations, LOGCAP project
System monitoring, Network Troubleshooting
Virtualization, Docker, K8s
JIRA, GitHub collaboration