Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Dalila Alvarez

New York

Summary

Dedicated Personal Care Assistant with PPL LLC, skilled in compassionate patient care and grooming assistance. Enhanced client well-being through emotional support and structured routines, promoting independence. Proven ability to maintain a clean environment and prepare nutritious meals, ensuring clients' comfort and satisfaction. Strong rapport-building skills foster lasting relationships.

Overview

7
years of professional experience

Work History

PPL LLC

Personal Care Assistant
11.2019 - Current

Job overview

  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
  • Promoted independence with structured routines and clear communication to support clients in their daily lives.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.

Dr. I. Dental PC

Receptionst
02.2018 - 05.2018

Job overview

  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Maintained confidentiality of information regarding clients and company.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.

Education

Triple Ten Bootcamp
Queens Village, NY

No Degree from Business Analytics
08-2025

University Overview

Skills

  • Grooming assistance
  • Emotional support
  • Personal hygiene assistance
  • Housekeeping tasks
  • Dressing assistance

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Personal Care Assistant
PPL LLC
11.2019 - Current
Receptionst
Dr. I. Dental PC
02.2018 - 05.2018
Triple Ten Bootcamp
No Degree from Business Analytics

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