Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dalila Corigliano

Austin,TX

Summary

I am such a self-starter that I was willing to move to the US without a network, language skills, or job offer, and I have built a life here. More than 5 years of experience in customer-facing roles. Strong background in business development and customer service. Motivated to take care of people and ensure their needs are met, in any context. Excellent communication and interpersonal skills. Committed, determined, curious, and ambitious. Self-motivated on solo projects and enjoy team projects, as well. Native language: Italian. Fluent in: English and Spanish. Fully able to work in the US.

Overview

4
4
years of professional experience

Work History

Executive Assistant, Office Managment and PA

Podium Education
Austin, TX
03.2023 - Current
  • Maintained confidential records and files related to executive operations.
  • Monitored incoming emails and responded accordingly in a timely manner.
  • Performed data entry tasks into various software programs including MS Excel spreadsheets.
  • Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
  • Assisted in organizing conferences, seminars and other events as directed by the executives.
  • Coordinated meeting and work schedules for staff teams and executives.
  • Made travel arrangements to provide executives seamless and travel policy-approved business trips.
  • Managed and tracked expenses to meet company budget requirements.
  • Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies.
  • Planned corporate events including booking venues, ordering catering services, arranging transportation needs.
  • Ensured that all equipment was working properly and arranged for repairs or replacements when necessary.
  • Coordinated office activities to ensure efficient operation of the office.
  • Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
  • Made travel arrangements for employee trips and conferences.

Property Liaison

AJW MANAGEMENT
Austin, TX
01.2022 - 01.2023
  • Generate new leads through Facebook, Zillow, Trulia, Apartament.com.
  • Cultivate relationships with prospective new clients.
  • Focus on inbound sales, warm calling for currents and future clients.
  • Provide tours of units and common areas.
  • Review Lease terms and respond to questions before they are signed by the client.
  • Inspect units and order repairs after tenants move out, as needed.
  • Communicate with renters and resolve problems and concerns.

Executive Personal Assistant

Blakeley Camp Human Experience Design
Austin, TX
01.2021 - 01.2022
  • Phone call and email management (inbound and outbound).
  • Responsible for business operations, e.g. marketing our products through different platforms (Instagram, Facebook).
  • Responsible for organizing pop-up events.
  • Inventory Management.

Front Desk Sales Associate

Fairmont Hotel & Resort Austin
Austin, TX
10.2019 - 05.2021
  • Manage online, phone and in-person room reservations.
  • Quota-carrying role: Average of 200 customer interactions a day.
  • Responsible for promoting the hotel facilities and enhancing guests’ stays through up-selling and cross-selling.
  • Accommodate clients’ special needs and requests
  • Assist customers with the planning of special events such as weddings and business conferences. Arrange specialized services for VIP customers.

Housekeeping Supervisor

  • Manage and lead a team of housekeepers (120 FTEs) to ensure that all rooms meet hotel standards.
  • Create and manage the housekeeping schedule.
  • Effectively communicate with other teams and superiors to prepare VIP arrivals.

Au Pair

Cultural Care
, TX
  • Responsible for the well-being of the children under my care.
  • Manage family schedules including meals, pickups, household chores and appointments.
  • Teach and stimulate the minds of the children by creating activities and language-based lesson plans.

Education

Bachelor of Science - Hospitality Management And Tourism

UNICAL University of Calabria
Cosenza, Italy
06-2016

Skills

  • Organizational Skills
  • Interpersonal Communication
  • Time Management
  • Problem-Solving
  • Active Listening
  • Relationship Building
  • Innovation and Creativity
  • Sales Techniques
  • Adaptability
  • Attention to Detail
  • Confidentiality
  • Leadership
  • Tech Savviness

Languages

Italian
Native/ Bilingual
Spanish
Professional
English
Professional

Timeline

Executive Assistant, Office Managment and PA

Podium Education
03.2023 - Current

Property Liaison

AJW MANAGEMENT
01.2022 - 01.2023

Executive Personal Assistant

Blakeley Camp Human Experience Design
01.2021 - 01.2022

Front Desk Sales Associate

Fairmont Hotel & Resort Austin
10.2019 - 05.2021

Au Pair

Cultural Care

Bachelor of Science - Hospitality Management And Tourism

UNICAL University of Calabria
Dalila Corigliano