Dalila Dominguez
Houston
Summary
Revenue Cycle Analyst with extensive experience in medical billing and insurance verification at Houston Methodist Hospital. Demonstrated success in optimizing patient registration processes and ensuring compliance with financial procedures. Bilingual in Spanish, facilitating effective communication and problem resolution to enhance operational efficiency and patient satisfaction.
Overview
24
24
years of professional experience
Work History
Revenue Cycle Analyst
Houston Methodist Hospital
08.2001 - Current
- Collect and consolidate all claims for HB, PB, Private MD’s and professionals for Global patients
- Collect and verifying demographics and LOG information
- Maintain spreadsheets for each Embassy
- Review and maintain work queues for Global patients
- Posting and distributing monies to hospital, physicians and professionals
- Assists with knowledge sharing, payor and department training, and provide support to other team members as advised by the manager and/or supervisor
Senior Patient Services Representative
Houston Methodist Primary Care Group
08.2001 - Current
- Greet/check in & check out patient
- Collect and verify demographics and insurance benefits
- Call insurance companies to get detailed benefit information
- Answering phone calls, taking and relaying messages, faxing out paperwork, responding to emails
- Assist in scheduling of office visits
- Create Estimates, collect copay and deductible
Patient Service Rep
Kelsey Seybold
11.2014 - 04.2015
- Company Overview: Ambulatory Surgery Center
- Check patient in and out of surgery
- Collect copay and deductibles
- Verify Insurance
- Daily cashier closeout
- Ambulatory Surgery Center
Education
Medical Assistant Certificate -
United Health Careers
06.2001
HS Diploma -
Centro Cristiano Alpha Y Omega Christian Academy
06.2000
Skills
- Bilingual (Spanish)
- Insurance verification
- Patient registration
- Customer relationship management
- Data management
- Effective communication
- Problem solving
- Appointment scheduling
- Strong interpersonal skills
- Medical billing expertise
- Eligibility determination
- Records maintenance
- Multitasking and organization
- Money handling
- Data entry
- Problem-solving
- Patient identity verification
- Financial procedures adherence
- Phone and email etiquette
- Scheduling diagnostic procedures
- Payment processing
- Health insurance knowledge
- Medical terminology
Timeline
Patient Service Rep
Kelsey Seybold
11.2014 - 04.2015
Revenue Cycle Analyst
Houston Methodist Hospital
08.2001 - Current
Senior Patient Services Representative
Houston Methodist Primary Care Group
08.2001 - Current
Medical Assistant Certificate -
United Health Careers
HS Diploma -
Centro Cristiano Alpha Y Omega Christian Academy
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