Dalila Gomez Reyes

Front Desk

• Customer, clerical service
• Managed over 40 customer calls per day
• Print, Scan & File applications thru walk-ins, outlook and indeed email
• Performed various administrative functions, including filing paperwork, sorting & delivering mail, office cleaning and bookkeeping.
• Create daily reports

Human Resource Assistant

• Enter employee Time-Card Reports into attendance calendar folder
• Recruit and screen qualified potential employees.
• Improved productivity initiatives while coordinating itineraries and scheduling appointments.
• Organize new employee orientation schedules for all new hires.
• Verified and investigate employment claims and data.

Payroll

• Enter sick-time / vacation time onto software program

Quality Control

• Circulate blueprints, specifications, procedures & forms out for review and approval to every supervisor
• Making sure specifications are up to date with their latest revisions (sometimes buy most recent revisions.)
• Scan, file and data entry for Reports, such as: Complete Maintenance Schedules per department, Internal Audits per department, Process Audits, Heat Treat Calibrations, Tensile Reports & Outside process reports
• Developed and audited practices, programs & reporting system metrics for optimal efficiency.

Purchasing

• Enter purchase orders onto software programs

• Dispatch employees, schedule day and times
• Monitored workshop flow for 8 employees
• Managed system support functions to set priorities and service levels expectations.
• Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
• Verified accurate account invoicing through collaboration with accounting department.
• Reported customer feedback to management.
• Maintained department procedures manual detailing processing requirements for each individual account.
• Monitored and reported on transportation costs and properly filed shipping documents.
• Increased customer service success rates by quickly resolving issues.
• Opened and properly distributed incoming mail to promote quicker response to client inquiries.
• Completed daily logs for management review.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

• Prepare packing lists, conformance documents, sales orders and purchase orders
• Scheduled for shipments and outside processes
• Customers contact for orders and status inquiries
• Create and distribute work orders for employers
• Record all employers' daily production reports
• Performed weekly production meetings
• Control inventory maintenance and update revision level changes
• Scheduled and expedited shipments to meet deadlines
• Develop and implement procedures as necessary to improve ongoing operations
• Calculate and utilize cost accounting to make decisions associated with purchasing
  

• Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
• Provided safe mobility support to help patients move around personal and public spaces.
• Shopped for groceries regularly in order to keep house stocked with necessities. Helped pay bills.
• Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
• Assisted patients with self-administered medications.
• Entertained, conversed and read aloud to keep patients mentally alert.
• Transported individuals to events and activities, medical appointments and shopping trips.
• Conferred with supervisor to discuss patient condition and medical care.
• Built strong relationships with clients to deliver emotional support and companionship.
• Transported patients via wheelchair to and from rehabilitation and daily activities.