Dalila Ulloa
Gainesville,FL
Summary
Detail-oriented and highly organized professional with experience in administrative support, data entry, and patient services. Proven ability to manage sensitive information, maintain accurate records, and complete high-volume tasks efficiently. Skilled in Microsoft Excel, insurance billing, and HIPAA-compliant documentation. Successfully handled both Chiropractic Assistant and Receptionist duties independently for several months, demonstrating strong multitasking, communication, and problem-solving skills. Recognized for reliability, professionalism, and attention to detail.
Overview
2
2
years of professional experience
Work History
Chiropractic Assistant / Receptionist
University Spine and Injury
Gainesville, FL
08.2024 - Current
- Answer phones, confirm appointments, and communicate with patients to ensure smooth scheduling and front desk operations.
- Input and update patient data using Microsoft Excel; assist with scanning, filing, and correspondence to support office operations
- Liaise with law firms and attorneys regarding client treatment plans and documentation.
- Manage billing processes for both patients and insurance companies, ensuring accurate coding, timely submissions, and prompt payments.
- Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
- Perform electric muscle stimulation, mechanical traction, and physical therapy.
- Recognized for strong multitasking and attention to detail, resulting in increased responsibilities and a performance-based raise within the first few months.
Hostess
Metro Diner
Gainesville, FL
05.2023 - 11.2023
- Coordinated front-of-house operations by handling reservations and answering phones.
- Arranged efficient seating arrangements during peak hours to ensure efficient service.
- Addressed and resolved guest concerns, maintaining a positive dining atmosphere.
- Maintained cleanliness throughout the restaurant, including tables, bathrooms and floors.
- Routinely checked on guests to ensure satisfaction and address potential issues.
Education
Elementary Education Major
Santa Fe College
Gainesville, FLHigh School Diploma - undefined
Miami Arts Charter School
Miami, FL06.2022
Skills
Data Entry & Accuracy
Microsoft Excel & Office Suite
Organization & Record Keeping
Confidential Information Handling
LANGUAGES
English
Timeline
Chiropractic Assistant / Receptionist
University Spine and Injury
08.2024 - Current
Hostess
Metro Diner
05.2023 - 11.2023
High School Diploma - undefined
Miami Arts Charter School
Elementary Education Major
Santa Fe College