Dalilah Miller
Stigler
Summary
Dedicated Shift Manager with a proven track record in enhancing customer satisfaction and team performance. Strong problem-solving abilities and attention to detail drive operational efficiency and promote a positive work environment.
Compassionate childcare provider skilled in fostering safe and engaging environments for children. Known for patience and empathy, with a strong focus on promoting healthy habits and emotional development. Committed to enhancing children's growth through tailored educational activities.
Results-oriented professional with extensive experience in managing daily operations. Known for reliability and strong time management skills, consistently ensuring quality service standards and compliance with safety regulations.
Overview
2026
2026
years of professional experience
Work History
Babysitter
Private Household
- Supervised children during playtime and activities to ensure safety and engagement.
- Assisted with homework and educational activities, fostering learning and development.
- Prepared nutritious meals and snacks, promoting healthy eating habits.
- Implemented daily routines to establish structure and consistency for children.
- Communicated effectively with parents regarding children's progress and needs.
- Created a safe environment by enforcing household rules and guidelines consistently.
- Adapted to children's unique personalities and needs, enhancing individual care approaches.
- Developed creative games and activities that encouraged physical exercise and social interaction.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Taught children to organize toys, wash hands, and share by leading by example.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
- Communicated with parents regarding children's progress and development, raising any issues.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
- Planned fun outings and educational activities to keep children entertained.
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
- Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.
- Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
- Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.
- Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
- Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment for all children under care.
- Assisted in developing self-confidence with age-appropriate responsibilities and chores.
- Collaborated closely with parents regarding behavioral issues implementing strategies that improved overall behavior patterns.
- Administered medications by following strict instructions from parents.
- Provided nutritious meals and snacks to support health and well-being.
- Enhanced children's language development with storytelling and reading sessions.
- Implemented reward system for chores and homework, motivating positive behavior.
- Encouraged positive behavior and manners through example and gentle guidance.
- Facilitated creative play and crafts to stimulate imagination and fine motor skills.
- Coordinated outdoor activities to promote physical health and exploration.
- Ensured cleanliness and hygiene by organizing children's living and play areas.
- Improved children's bedtime routines with consistent schedules and calming activities.
- Tailored educational games and activities to individual learning styles, enhancing cognitive development.
- Supported educational development by assisting with homework and school projects.
- Managed scheduling of playdates, appointments, and extracurricular activities for structured days.
- Maintained open communication with parents about daily activities, behaviors, and concerns.
- Negotiated conflict between children, teaching resolution skills and empathy.
- Fostered safe and nurturing environment, closely monitoring children's activities.
- Monitored progress in self-care tasks, encouraging independence.
- Enhanced children's social skills by organizing group activities.
- Developed system for efficiently managing daily routines, reducing morning stress.
- Adapted activities to meet varying needs and interests of children under care.
- Arranged transportation for school and activities, ensuring punctuality.
- Provided first aid and care during emergencies, ensuring child safety at all times.
- Monitored children's activities to verify safety and wellbeing.
- Read stories, sang songs and facilitated creative play.
- Implemented daily routines and activities to stimulate and engage children.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Provided support and guidance to children in conflict resolution.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Encouraged children's emotional and social development.
- Responded to inquiries from parents and guardians.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Assisted in potty training and toilet hygiene.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
- Worked closely with fellow staff members in developing and implementing educational and recreational activities.
- Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Developed lessons and activities to promote children's physical and emotional development.
- Logged information regarding naps, feedings, and any medications administered.
- Handled daily administrative tasks efficiently to minimize time away from children.
- Created and implemented activities to promote language development.
- Documented children's growth and development.
Shift Manager
McDonald's
10.2023 - 04.2025
- Supervised daily operations to ensure adherence to quality and service standards.
- Trained new team members on equipment usage and customer service protocols.
- Managed inventory levels, ensuring stock availability for peak hours.
- Implemented efficient workflow strategies to enhance order processing speed.
- Monitored food safety practices, maintaining compliance with health regulations.
- Resolved customer complaints promptly, improving overall satisfaction ratings.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Collaborated with management on promotional initiatives to drive sales growth.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Excelled in every store position and regularly backed up front-line staff.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Tracked receipts, employee hours, and inventory movements.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
- Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
- Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
- Scheduled staff to establish adequate coverage during peak business hours.
- Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.
- Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
- Conducted regular evaluations of employee performance, identifying areas for improvement and offering targeted guidance for skill development.
- Implemented process improvements that streamlined daily operations, enhancing overall efficiency within the shift.
- Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.
- Facilitated team-oriented atmosphere, encouraging collaboration and mutual support among staff members.
- Improved employee morale with regular feedback sessions, fostering positive work environment.
- Ensured smooth operation of shifts by effectively managing staff schedules, leading to enhanced team productivity.
- Monitored and analyzed sales data to identify trends and adjust strategies accordingly, staying ahead of market demands.
- Boosted customer satisfaction by implementing customer feedback system to address and resolve concerns promptly.
- Cultivated partnerships with local businesses for cross-promotion, expanding customer base and community presence.
- Optimized shift operations to meet and exceed sales targets without compromising on service quality.
- Conducted regular staff meetings to communicate targets and operational updates, keeping team well-informed and aligned.
- Resolved customer complaints with effective problem-solving techniques, maintaining high levels of customer loyalty.
- Improved operational efficiency by adopting new technologies for order processing and inventory management.
- Streamlined inventory management processes, reducing waste and optimizing stock levels.
- Coordinated staff training programs to improve service quality, enhancing overall customer experience.
- Maintained compliance with health and safety regulations, ensuring safe working environment for all employees.
- Addressed and resolved staffing issues promptly, minimizing disruptions to shift operations and maintaining service standards.
- Enhanced customer service training program, leading to noticeable improvements in customer feedback scores.
- Enhanced team performance with motivational strategies, leading to more cohesive and productive workforce.
- Fostered culture of continuous improvement, encouraging staff to suggest and implement efficiency-enhancing measures.
- Implemented energy-saving measures across facility, contributing to sustainability goals and reducing overheads.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Educated staff on strategies for handling difficult customers and challenging situations.
Education
Bachelor's - Child Development
Carl Albert State College
1507 S McKenna St, OK 74953High School Diploma -
Stigler High School
1111 NW 7th St, Stigler, OK 7446205-2023
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Reliability
- Following directions
- Critical thinking
- Dependability
- Reliability and punctuality
- Flexible scheduling
- Maintaining safe environment
- Child supervision
- Attention to detail
- Conflict resolution
- Toddler care experience
- Adaptability and resilience
- Childcare
- Active listening
- Meal and snack times
- Managing routines
- Housekeeping
- Schedule management
- Activity planning
- School-age children experience
- Routine management
- Homework assistance
- Playing puzzles and games
- Reading and storytelling
- Light housekeeping
- Creative play ideas
- Licensed driver
- Upholding discipline rules
- Infant care experience
- Age-appropriate activities
- Behavior monitoring
- Professionalism and discretion
- Behavior management
- Bathing and dressing
- Child safety expertise
- Planning physical activities
- Child Development Understanding
- Child development
- Monitoring screen time
- Diaper changing proficiency
- Park supervision
- Educational activities planning
- Early childhood development
- Early childhood education
- Potty training assistance
- Administering medicines
- Transportation arrangements
- Playtime supervision
- Safe driving
- Multitasking and organization
- Clear communication
- Creative problem solving
- Positive reinforcement
- Discipline
- Cultural sensitivity
- Emotional intelligence
- Basic first aid
- Reliable transportation
- Giving medicines as appropriate
- Board games
- Nutritional meal preparation
- Child monitoring
- Overnight care
- Age-appropriate routines
- Exercise and outdoor activities
- Screen time rules
- Keeping children safe
- Meal and snack preparation
- Infant and toddler care
- Positive and professional
- Routine adherence
- Special needs experience
- Puzzle and game play
- Child safety procedures
- Responsible driver
- Calm demeanor
- Responsible decision-making
- Emotional and physical development assessment
- Follows directions
- Personable nature
- Teamwork and collaboration
- Multitasking
- Excellent communication
- Creative thinking
- Organizational skills
- Relationship building
- Child safety
- Analytical thinking
- Multitasking Abilities
- Team building
- Adaptability
- First aid
- Decision-making
Accomplishments
- Earned numerous referrals to other families due to exceptional reliability, affordable rate, and positive reports.
- Received consistent positive remarks for quality of care.
- Positively influenced kids with behavior issues, improving family quality of life.
- Increased parents' happiness by taking on additional chores and relieving burdens.
- Resolved product issue through consumer testing.
Languages
English
Full Professional
Timeline
Shift Manager
McDonald's
10.2023 - 04.2025
Babysitter
Private Household
Bachelor's - Child Development
Carl Albert State College
High School Diploma -
Stigler High School