Open To Work
Dalilah Saavedra
Las Cruces,NM
Work Preference
Summary
Proactive Direct Support Professional with a focus on community integration and personal care support. Experienced in behavioral observation and relationship building, ready to enhance client quality of life through effective advocacy and engagement.
Overview
8
8
years of professional experience
Work History
Direct Support Professional
Lessons Of Life
Las Cruces, New Mexico
05.2025 - Current
- Facilitated daily living activities and personal care, enhancing clients' independence and well-being.
- Guided clients in developing social skills through interactive activities, fostering meaningful connections.
- Implemented client-specific care plans and monitored progress regularly.
- Communicated effectively with clients to understand their needs and preferences.
- Collaborated with team members to ensure a safe and supportive environment.
- Participated in training sessions to enhance caregiving techniques and knowledge.
- Documented client interactions and reported any changes in behavior promptly.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Accompanied individuals on outings to promote independence and integration into the community.
- Followed care plan and directions to administer medications.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Assisted individuals in learning and developing new skills.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Reported changes in client condition to administrators, facilitating nursing intervention.
- Facilitated social interactions between participants and their peers in the community.
- Tracked and reported clients' progress based on observations and conversations.
- Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
- Built strong and trusting rapport with clients and loved ones.
- Organized oral medications for clients following dosage and schedule requirements.
- Monitored health and well-being of clients and reported significant health changes.
Senior Team Leader
Chick-Fil-A
Las Cruces, NM
11.2018 - 02.2025
- Supervised daily operations to ensure service quality and customer satisfaction.
- Trained and mentored team members on food safety and operational procedures.
- Coordinated shift schedules to optimize staff coverage and workflow efficiency.
- Monitored inventory levels and facilitated timely restocking of supplies.
- Conducted performance evaluations to provide feedback and support employee growth.
- Monitored staff performance through observation, audits and reports.
- Managed day-to-day operations of the department while ensuring high standards of quality control.
- Maintained up-to-date records of all activities related to the team's operations.
- Provided guidance to team members in resolving complex issues or complaints.
- Coached, mentored and trained junior team members on their roles and responsibilities.
- Promoted safety checks and procedures and promoted safety within workplace.
- Communicated regularly with senior management regarding project updates or changes.
- Liaised with external vendors or stakeholders in order to resolve any issues quickly.
- Offered training and support to keep team members motivated and working toward objectives.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Completed daily quality assurance duties to provide feedback for improvements.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Maintained daily inventory to facilitate successful material distribution.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Oversaw training and development programs to enhance team skills and knowledge.
- Maintained open lines of communication with senior management, reporting team progress and challenges.
- Led a team of XX individuals in achieving quarterly sales targets, exceeding goals.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained new employees to meet job requirements.
Education
High School Diploma -
Las Montanas Charter High School
Las Cruces, NM05-2011
Skills
- Medication administration
- Care plan implementation
- Client progress monitoring
- Behavioral observation
- Home management
- Mobility assistance
- Mobility coordination
- Community integration
- Client support
- Behavior redirection
- Team collaboration
- Training participation
- Time management
- Effective communication
- Active listening
- Trust building
- Relationship building
- Personal care support
- Advocacy instruction
Languages
English
Professional
Timeline
Direct Support Professional
Lessons Of Life
05.2025 - Current
Senior Team Leader
Chick-Fil-A
11.2018 - 02.2025
High School Diploma -
Las Montanas Charter High School