Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
27
27
years of professional experience
1
1
Certificate
Work History
SR.QA/QC Inspector
Winchester Interconnet
06.2007 - Current
Investigated customer complaints to take necessary corrective actions.
Recorded inspection and test results on data sheets.
Collaborated with cross-functional teams to develop comprehensive inspection plans for complex projects.
Upheld codes and regulations governing materials, processes, and procedures.
Repaired faults, reassembled products, and completed additional tests.
Followed safety protocols while handling hazardous materials.
Maintained accurate records of all inspections performed, allowing for more informed decision making regarding maintenance schedules and resource allocation.
Conducted regular audits of internal systems and processes to identify opportunities for optimization while maintaining high quality standards.
Conducted detailed building structure inspections to identify and resolve potential risks.
Updated quality control records and reports.
Identified potential hazards and recommended corrective actions, ensuring a safer work environment for all employees.
Provided feedback to production team regarding product quality.
Maintained up-to-date inspection and audit records for improved reporting and analysis.
Supported management in establishing risk-based inspection programs tailored to unique project needs.
Ensured compliance with industry regulations through meticulous attention to detail during inspections.
Used analyzers, multimeters and power supplies to conduct diagnostic procedures.
Provided technical support to production personnel.
Enhanced company safety standards by conducting thorough inspections of equipment and facilities.
Developed customized inspection checklists tailored to specific job sites, ensuring thorough evaluations.
Prepared reports detailing findings of inspections, investigations, and tests.
Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
Followed standard operating procedures for inspections and tests.
Started and observed equipment operations to automatically sort and inspect materials and products.
Mentored junior inspectors, sharing industry expertise to enhance their skills and abilities in performing thorough inspections.
Assisted in the development of training materials, improving overall team knowledge and competency levels related to inspection procedures and requirements.
Identified repair and upgrade requirements needed to meet safety and quality standards.
Trained other workers in inspection and testing procedures.
Educated staff on safety and quality improvement strategies to uplift standards.
Coordinated with systems partners to finalize designs and confirm requirements.
Assisted in developing inspection and testing protocols.
Reduced the frequency of defects by closely monitoring production processes and identifying areas for improvement.
Effectively communicated with clients and management to ensure alignment on inspection objectives, requirements, and expectations.
Streamlined inspection processes for faster turnaround times, resulting in increased productivity.
Inspected and examined materials and finished parts and products for defects and wear to verify conformance with blueprints, diagrams, and template specifications.
Assessed safety and compliance concerns through diligent buildings, rooms and equipment inspections.
Operated and maintained testing equipment.
Set policies governing inspecting, testing and compliance operations.
Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
Conducted root cause analysis after critical incidents which led directly to improved safety protocols implementation.
Sampled products to verify compliance with standards
Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
Monitored product quality at all stages of production process.
Investigated complaints to remedy buildings, equipment and safety issues.
Examined products for imperfections and defects.
Identified issues, analyzed information and provided solutions to problems.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Developed strong communication and organizational skills through working on group projects.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Self-motivated, with a strong sense of personal responsibility.
Electronics Technician/Soldering Technician
Wireline Technologies/Winchester Interconnect
06.2003 - 06.2009
Utilized advanced diagnostic tools for accurate identification of system faults, minimizing repair times significantly.
Reviewed and interpreted service manuals, specifications, wiring diagrams, and blueprints.
Provided valuable input during product development phases to ensure optimal design functionality from an end-user perspective.
Enhanced system performance by troubleshooting and repairing electronic equipment.
Conferred with engineers and designers to investigate and solve failure issues.
Revamped systems and upgraded wiring, PLCs and drives to handle changing needs.
Assembled, tested and maintained components and systems for high-performing electronics.
Interpreted test information to resolve design-related problems.
Interpreted scale drawings of new commissions to determine layout of materials and equipment.
Trained new system users and employees in classroom type sessions to promote useful system knowledge and operations expertise.
Modified, maintained, or repaired electronics equipment or systems to achieve proper functioning.
Created Assembly Procedure ,inspections report and specifications for prototypes, production products and testing procedures.
Worked well in a team setting, providing support and guidance.
Organized and detail-oriented with a strong work ethic.
Soldering wet connector, PC board , Rotatable Connectors
Reduced rework rates by diligently inspecting and repairing faulty solder joints.
Verified quality of finished products against company standards, determined grades and identified defective items.
Inspected, measured and tested completed conformance to specifications using measuring and testing devices for Continuity and Hi-pot tests.
Customer Service Representative/Sales Representative
COPEXTEL /ECOSOL HIDRAULICO
09.1996 - 10.2001
Developed and maintained strong working relationships with professionals within assigned territory.
Negotiated contracts with clients and developed relationships with key personnel.
Attended monthly sales meetings and quarterly sales trainings.
Managed key accounts in order to maintain strong relationships with top-tier clients.
Retained excellent client satisfaction ratings through outstanding service delivery.
Informed customers of promotions to increase sales productivity and volume.
Negotiated prices, terms of sales and service agreements.
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Used customer insights to develop innovative sales strategies to increase sales.
Generated advertising brochure for vendor use.
Utilized Expertise software to manage contacts, track progress, and analyze performance metrics.
Kept detailed records of daily activities through online customer database.
Managed customer accounts to secure customer satisfaction and repeat business.
Met existing customers to review current services and expand sales opportunities.
Developed, maintained and utilized diverse client base.
Worked to build relationships with customers and built potential for additional sales.
Increased sales and customer satisfaction through personalized servicing.
Logged reports, expenses, receipts, and sales in company database.
Trained and mentored new sales representatives.
Identified issues, analyzed information and provided solutions to problems.
Updated account information to maintain customer records.
Participated in team meetings and training sessions to stay informed about product updates and changes.
Education
No Degree - Desktop Publishing & Design
Stratford Career Institute
Saint Albans, VT
04.2013
No Degree - Desktop Publishing & Design
Stratford Career Institute
Saint Albans, VT
05.2009
High School Diploma -
IPUEC October Revolution
Habana, CUBA
07.1988
Skills
Valid drivers license
OSHA Compliance
Frequency and Volt Meters
Computer-Aided Design
Training and mentoring
Digital Multimeters
Visual inspections
Kaizen and Kanban
Inspection Reporting
Microsoft Dynamics NAV
Microsoft Dynamics GP
Quantity Verification
Packaging and Shipping Support
Corrective Action Recommendations
Materials Testing
Equipment Function Testing
Equipment Inspection
Compliance Training
Shipment Computations
Trained in IPC 620
Technical knowledge
Attention to Detail
Business marketing
Drawing interpretation
Blueprint Reading
Presentation Skills
Quality Control
Equipment Operation
Clean Driving Record
Inspection and Testing Reports
Dimensional Measurement
Google Drive
Computer Skills
Supervision and leadership
Customer Service
Certification
Trainer - IPC 620
Timeline
SR.QA/QC Inspector
Winchester Interconnet
06.2007 - Current
Electronics Technician/Soldering Technician
Wireline Technologies/Winchester Interconnect
06.2003 - 06.2009
Customer Service Representative/Sales Representative